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New Contributor
arb46
Posts: 4
Registered: ‎05-23-2014

Not receiving emails after placing orders online, or NO TSV DAILY email

‎05-01-2023 11:53 AM

Is anyone else NOT receiving emails after placing orders on line or not receiving the daily TSV email.   Only way i can check my orders is on Order Status page.

 

When I place order online, at bottom of order it says email will be sent to me,  but do not receive any?

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Honored Contributor
chrystaltree
Posts: 32,613
Registered: ‎05-10-2010

Re: Not receiving emails after placing orders online, or NO TSV DAILY email

‎05-01-2023 12:47 PM

I'm getting the emails.  

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Esteemed Contributor
Trix
Posts: 6,425
Registered: ‎03-16-2010

Re: Not receiving emails after placing orders online, or NO TSV DAILY email

‎05-01-2023 01:10 PM

You may have to reset your "Alerts" notification. It is located in the "Settings" section in "My Account." 

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Trusted Contributor
Pezzie
Posts: 1,303
Registered: ‎12-12-2011

Re: Not receiving emails after placing orders online, or NO TSV DAILY email

‎05-01-2023 02:12 PM

I am getting mine, but sometimes it takes awhile.  In other words, not instantaneous, as we have been conditioned to expect. 

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Valued Contributor
debfau
Posts: 841
Registered: ‎03-25-2010

Re: Not receiving emails after placing orders online, or NO TSV DAILY email

‎05-02-2023 06:17 PM

@arb46 wrote:

Is anyone else NOT receiving emails after placing orders on line or not receiving the daily TSV email.   Only way i can check my orders is on Order Status page.

 

When I place order online, at bottom of order it says email will be sent to me,  but do not receive any?

You might want to check to make sure they aren't going to your "junk" or "spam" folder in email - you can designate the qvc email as "safe" so they get to you.

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