Community Chat

[rvmom]

I will not be ordering anymore food items because the delivery is much to long for perishable items in particular.  I found out it is both the vendor and ups's fault.  The vendor put a shipping of low priority ground shipping on the item and it's sitting in the ups facility because they do not deliver that classification on weekends.  By the time it arrives at my home it will be  6 days since shipping.  Clothing item I will accept but a perishable food item not.  QVC you need to get your vendors and ups to deliver food in a timely manner. 

[LizzieInSRQ]

@rvmom did you request a refund?

[kaydee50]

Never understood ordering food from TV especially in the summer.

[rvmom]

Yes, but that is not the point. 

[rvmom]

Kaydee50

if it arrived in 2 days on dry ice no problem 

[Shelbelle]

When I check out the Nutrition info and the fat, calories, sodium, etc for much of the food sold on the Q, that is enough to keep me away. 

[Tissyanne]

I live in Texas, and have always had QVC food products to arrive frozen as required. The dry ice may have disappeared,  but the food is frozen. 

[KKJ]

Most of my food orders arrived okay, but one did not. An order of scones sat in the heat in a UPS warehouse all weekend and when it finally arrived all the scones had turned into a gooey doughy mess and were all stuck together in one big glob!  

[Venezia]

@rvmom - You don't say what the food item was, so there's no way for anyone else to judge how the shipping time would affect it.  (Food items in stores have been shipped over days and then sit on shelves or in freezers or chill cabinets.)

What I found out about one of my orders was that QVC determined the method of shipping and provided the shipping label to the vendor.  Despite what it said in the product description (2nd-day shipping), my item was, in fact, sent UPS Ground.  That's squarely on QVC.

Depending on what the product is and the day an item is shipped, it might be okay.  But for rural areas like mine, with no weekend deliveries, it's not.

Sorry you had a bad experience.  (Been there!)

[TheMemphisVette]

i am in the deep south.

i have auto delivery on several food items that ship frozen with dry ice.

occasionally there is an issue due to ups delay.

one quick call to Q and it is handled flawlessly

and for those concerned about nutrition......best you don't eat out.   that food is worse.   

there is no reason to try to scare folks about food orders from Q