Community Chat

[croemer]

On 2/2/2015 annabella said:

On 2/2/2015 Complicated said:

Another hidden fact is that they are using a different shipping method for the low fee. If you look, it costs more to select USPS and UPS.

For example....the $3 fee is called "Best Standard Delvery"

Then you can alternatively pick "UPS" for $6.22 or "USPS" for $6.22 (and other choices too that are even more $$)

they are such cheap skates....

Grrrrrrrrrrrrrr...Just when I thought they might be listening.

[croemer]

On 2/2/2015 LipstickDiva said:

Wow. I was excited about the reduced shipping but not about them not refunding original s/h. There go more of my orders from QVC.

Double Grrrrrrrrrrrrrrrrrr

[croemer]

On 2/2/2015 gardensla said:

On 2/2/2015 Complicated said:

Another hidden fact is that they are using a different shipping method for the low fee. If you look, it costs more to select USPS and UPS.

For example....the $3 fee is called "Best Standard Delvery"

Then you can alternatively pick "UPS" for $6.22 or "USPS" for $6.22 (and other choices too that are even more $$)

Thank you for pointing this out. I expect we'll see them start using "Smartpost" or other consolidating shipper. Look for lots of posts to come about slow, slow shipping.

I also wonder how they're prepared to deal with what will surely be an uptick in damaged or otherwise "QVC made a mistake" return requests?

YEP...

[croemer]

On 2/2/2015 annabella said:

So they are paying Peter to rob Paul now huh?? What a joke. I still hardly order anything from the Q because they never give the customer a break. HSN gets 99% of my business at this point.

Well HSN looks better and better.

[croemer]

Giveth with one hand...taketh away with the other.

[issiestorm]

Thanks for posting this. I don't order much anymore so it won't affect me, but I have a feeling from the replies here that this is not going to go over very favorably. Nice try, QVC.

[Lion]

Thanks for posting this, sunshine.

The return policy is basically the same as Amazon. Amazon deducts $$ from a return unless it's defective or the Amazon description wasn't accurate.

For those who like Amazon, Q's new policy shouldn't make a difference since it's the same.

I've had Amazon use Smartpost on quite a few orders, also. And, have noticed they're using USPS even more than UPS the last few weeks.

[VioletEyes]

All the more reason not to shop here anymore. Nordstrom has free shipping and I have Prime for Amazon. Sephora gives me free shipping because I am Rouge and anything I really need can be bought elsewhere.

It's been a long ride, QVC. More than twenty five years.....with your lack of quality control, clothing that comes to me wrinkled and smells of bug spray, jewelry that is often broken....parting is such sweet sorrow.

[brii]

I'm very careful about what I order. Looking back just from last year, I returned only 1 item. I have never used the return label.

I don't have a problem with it...

[Marianne1]

On 2/2/2015 Lion said:

Thanks for posting this, sunshine.

The return policy is basically the same as Amazon. Amazon deducts $$ from a return unless it's defective or the Amazon description wasn't accurate.

For those who like Amazon, Q's new policy shouldn't make a difference since it's the same.

I've had Amazon use Smartpost on quite a few orders, also. And, have noticed they're using USPS even more than UPS the last few weeks.

That is not my experience with Amazon. We just returned a car part my son ordered and got every penny back, and our reason was that it turned out we just did not need it.