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Honored Contributor
Posts: 12,139
Registered: ‎07-21-2014

We have a new Gordmans near us and I went last week when they opened at 9 am.  First time I had been in since they opened in the Summer.

 

I was followed around the entire store like a Criminal or a Shoplifter!

 

I gave them no reason to follow me at all. I felt like saying hey, i promise I wont shoplift lol.

 

 

Is this normal at these Gordman Stores?  

 

I liked the selection and think its a nice place.

Faith is the strength by which a shattered world shall emerge into the light. —Helen Keller
Honored Contributor
Posts: 14,571
Registered: ‎03-11-2010

What sort of store is Gordmans? I do not believe we have any in our area.

I keep on dancin'
Honored Contributor
Posts: 14,571
Registered: ‎03-11-2010

Boy am I a big dummy! We do have some in our area.

I keep on dancin'
Trusted Contributor
Posts: 1,309
Registered: ‎12-01-2012

I was briefly employed at a Goody's store that has since become a Gordman's.

 

Many years ago, I worked at a Maurices where I was trained to actively seek the sale, and we did end up following our customers around.    We got credit for the sale and didn't want another clerk to usurp our customer. 

 

We helped the customer in the dressing room and took discarded merchandise back to the floor, too.  This also helped control "shrinkage".

 

Goody's however, were totally different.  We were not to do any of those things (30  years later).  In fact, even if we suspected shoplifting, we were to let it go.

 

When Gordman's came, I noticed that they had openings for "security", so maybe the philosophy on letting shoplifters go has changed.  

Trusted Contributor
Posts: 1,309
Registered: ‎12-01-2012

Try asking that person for some help.  See what happens. 

Honored Contributor
Posts: 16,684
Registered: ‎03-09-2010

In some stores I'd welcome that!  Even with so many turning to the Internet, I've been in a few places recently where the staff was so overwhelmed, it was hard to find someone just to point in the right direction.

Respected Contributor
Posts: 2,274
Registered: ‎10-07-2013

I have never heard of the store.  I would not allow ANYONE to follow me around.  I'd seek out a store manager or supervisor and ask for help.  If it was a store employee following me around, I'd never return.

Super Contributor
Posts: 340
Registered: ‎06-15-2015

The Bealls in my area is closing. A Gordman's will replace it. It's the same location so I assumed it is a clothing store similar to Bealls. It is difficult to find a sales person in either Bealls. 

Honored Contributor
Posts: 11,725
Registered: ‎03-09-2010

Years ago, I can recall sales people ready to "pounce" on the next person to enter the store and follow them around.  Usually in the specialty stores.  Whenever that happened to me, I turned around and left.

Trusted Contributor
Posts: 1,309
Registered: ‎12-01-2012

@Krimpette wrote:

Years ago, I can recall sales people ready to "pounce" on the next person to enter the store and follow them around.  Usually in the specialty stores.  Whenever that happened to me, I turned around and left.


To be honest, I had great difficulty "selling" this way; but Maurices, at the time, was a pretty good place to work, gave annual raises, and a 401K plan, even for part-timers.

 

I think our regular customers got used to our environment.  Once in a very great while some one would call and say that they had felt harassed.  In that case, we were instructed to back-off.

 

And sometimes, people really did want help finding an outfit or gift.

 

I always got the feeling that the company wanted us to mimic what you might expect in an exclusive designer's store, or something like that.  Which we were far from, being located in a more or less rural area.

 

Our sales were measured in "per hour" and we were encouraged to compete for the sale.