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03-25-2022 04:58 PM
Well QVC charged me shipping on the exchanged order. The hosts make you think the whole transaction is free .
03-26-2022 12:28 AM - edited 03-26-2022 12:30 AM
@LindaSal wrote:HSN does in fact do free exchanges. You just go on order status , click on exchange, and choose your option (size/color) and they will ship it out right away at no cost and you have 14 days to return the original item also at no cost.
I bought some shoes that did not fit true to size, as they stated. I had to exchange them and in doing so, I had to pay just under $12 to do it! I won't make that mistake again.
Edited to add that this was through HSN.
03-26-2022 08:35 AM
@RespectLife wrote:
It doesn't have to take that long if you use QVC Easy Returns
Email qvceasyreturns@qvc.com
give them the item/order # etc and what size/color you want.
Within a week, the new order will have already been placed.
Then just use the label and send the wrong one back.
I read here of a nightmare story regarding easy returns. Don't think I'll be using it any time soon.
03-26-2022 10:25 AM
@RespectLife I apologize if this is no longer the case. I don't exchange items very often but I know for sure the times I did I was not charged anything on top of my original shipping fee. Just like everything else I guess we are being overcharged now for services.
As far as the Guiliana brand for me, I find her clothing runs on the small side. I haven't had the best luck with her line but the items I do have, I like. I'm between a M and L and always wear a L in her clothing.
03-28-2022 03:41 PM
Thanks much! I am between also and did go up!
Unfortunately, there wasn't even a video on these...sometimes I can tell if the models are SQUEEZED in like sausages that I want to go up.
Fingers crossed.....I haven't ordered from HSN since Tina and the horn honking days!!
03-31-2022 05:25 PM
Please email your order info to QVCSocialTeam@qvc.com and we would be happy to assist you.
Barb
Customer Care
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