Community Chat

[Goodie2shoes]

USPS delivery issues continue. Is it the pandemic or what ?  I ordered a top from QVC, have been tracking it since the sending date of 3/16(ordered 3/12). It left Rocky Mountain NC went to Butner NC, then to KC MO arriving on 3/18. Then tracking says it arrived in St. Louis where I am on 3/20 but I never received it. Since then I contacted CS and they sent me the item which arrived 3/30 per UPS shipped on 3/26 and I thank the CS rep for handling it so quickly. It was also shipped from Rocky Mt NC. So now I looked at the tracking status for the first order and it says it went on to Cedar Rapids IA yesterday and today it's in Des Moines IA. What the heck ?  

[rms1954]

You got your top.  What's your dilemma?

[itsmagic]

I’ve had the same types of  issues with my Q packages.  One of my packages went from North Carolina to Illinois to Michigan (an hour away from my house), back to Illinois, then Wisconsin, then Texas and back up to Michigan where amazingly it was delivered to me.

[On It]

Blame DeJoy. He had a lot of critical sorting machines removed or destroyed and is currently trying to eliminate first class mail.

[MOMMAVik]

#@Goodie2shoes, I agree that the USPS is becoming terribly unreliable & also have been having my mail delayed. Bills received 2 days before due, packages shown as "in transit " for over a month, etc. At least the Q made it good.

I think "dilemma" is a good description too!

[Goodie2shoes]

@rms1954wrote:You got your top. What's your dilemma?

Yes I got my top and yes the delema is no longer so maybe I used the wrong term but my point was the USPS problems still exist. I was simply pointing that out but I also wanted to note that the CS rep took care of it in a timely manner.  I hope that clears it up for you, thanks

[rms1954]

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@Goodie2shoes wrote:

@rms1954wrote:You got your top. What's your dilemma?

Yes I got my top and yes the delema is no longer so maybe I used the wrong term but my point was the USPS problems still exist. I was simply pointing that out but I also wanted to note that the CS rep took care of it in a timely manner.  I hope that clears it up for you, thanks

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Ohhhh, one would need magical powers to figure out the shipping trails and routes our packages take.  Every now and then one goes awry but for the most part I get mine and if not, I'm glad for CS help.  I had to call on two orders today and they were able to straighten it out for me.  

[Kachina624]

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@On It      I have a feeling where the USPS is concerned, we ain't seen nothing yet. 

[sarahpanda]

It's not surprising to me why the USPS says they are going broke !  Not organized at all !

[newagain888888]

In Jan. I had a QVC package originate in Bethlehem, Pa. It traveled down to Roanoke, Virginia and then over to Knoxville TN (within 2.5 hours of my house) before being sent out west to Spokane, Washington. After sitting in Washington state a few days, it  came back east to Hodgkins, Illinois before finally making it down to Nashville. Amazingly, the entire journey was done in "only" 11 days.