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10-03-2018 09:24 AM
@Kachina624 wrote:
@aprilskies wrote:Interesting to see this. I have become annoyed with UPS lately. Within 1 month, I have had 2 shipments state delivered, I had no package waiting and just yesterday I received another one with a hole in the side of the box. This delivery was shower gel and I thought for sure some of the bottles would of been damaged. Thankfully they weren't. But, it is discouraging me my ordering anything. They have never been so sloppy. Sure, once in a while things happen, but it seems to be often these days. I cant imagine what we can expect for the holidays.
@aprilskies. I too have seen a change in attitude at UPS. They've become sloppy and slow. In one 10 day period, they destroyed two of my packages after they got to Albuquerque. They notified the shippers but not me. I had a package that shipped from the Ontario, Ca., warehouse. It quickly got to Phoenix, Az. where it sat for 7 days in their facility, less than a day's drive from its destination. Packages coming from the East often sit for 4-5 days in the Hodgkins, Il. distribution center.
UPS doesn't move an inch on week-ends. Maybe they'd speed things up if they did.
I'd much rather have UPS not involved in my package shipping and delivery. I get much better service from the post office.
@Kachina624, I see I am not alone. It is a shame. I wonder, new workers, management, rules? Whatever the case, it is making me think twice about ordering a ton during the holidays. Hopefully, these are isolated incidents but I dont remember such poor service from them over the years.
10-03-2018 10:40 AM
I've had too many unsavory experiences with UPS as of late. On two occassions, parcels which were marked as delivered were mia from my mailbox. I went into my nearest post office right away to inquire and they clearly had someone playing games over there. I finally got so sick of this that I went to the UPS site and signed up for informed delivery where I can see exactly what's on it's way to my mailbox. Recently they lost my QVC delivery after I had them hold my mail while out of town. I went in to pick up my mail and they handed me everything except the package which had been shown as delivered. It took two trips and far too long for them to search for my parcel. Excuse me but did I put a hold on my mail or not?
10-03-2018 11:57 AM
No one rings the door bell anymore like the old days. Before I turn in I have to look on the porch.
10-03-2018 02:36 PM
10-14-2018 02:58 AM
UPS can't leave anything in mailboxes. It is against the law. I worked for UPS for 37 years so I know this to be true. QVC has UPS forward pkg to Post Office in your town and then mail carrier delivers pkg. Problem is with P. O. Not UPS.
10-14-2018 03:33 AM
@mamakins. There's not a thing a crook can do with just the last four digits of your customer or credit card number, so you can rest easy. The reason there are only four digits is that nothing can be done with the information. QVC is in no way compromising our privacy or account security.
10-14-2018 07:52 AM
USPS routinely jams boxes and soft qvc envelopes into my mailbox. Sometimes it's really tough to get a box out. They have also left boxes at the curb which is even worse. They are not supposed to do that at all. The problem is they are supposed to bring the package up to the door if it can't fit in the mailbox, so they really stuff things in the box to avoid getting out and walking the package to the house.
10-14-2018 09:28 AM
Guess you did not read that I paid the 3.50 up charge which I do often to have UPS deliver my package directly. I have not seen my regular driver in a while but next time I do be will be made aware of what happened
@celticgal wrote:UPS can't leave anything in mailboxes. It is against the law. I worked for UPS for 37 years so I know this to be true. QVC has UPS forward pkg to Post Office in your town and then mail carrier delivers pkg. Problem is with P. O. Not UPS.
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