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Super Contributor
Feline Fine
Posts: 2,442
Registered: ‎06-28-2013

Re: My First Weird Amazon Mix-up

‎07-08-2014 11:21 PM

I've been with Amazon for the last 9 years, and haven't had a mix-up. But it could happen with any company, especially one who does such an enormous volume of deliveries like they do.

At the top of every page is the "Help" link. I prefer to email them, but you can also call for an immediate call back or live-chat them. They've been rated #1 in customer for many years, and deservedly so.

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Esteemed Contributor
esmerelda
Posts: 6,527
Registered: ‎03-10-2010

Re: My First Weird Amazon Mix-up

‎07-09-2014 02:06 AM

So...has the mystery been solved?

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Keepin' it real.
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Esteemed Contributor
esmerelda
Posts: 6,527
Registered: ‎03-10-2010

Re: My First Weird Amazon Mix-up

‎07-09-2014 08:52 PM

OP...did you get this cleared up?
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Keepin' it real.
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Honored Contributor
terrier3
Posts: 13,954
Registered: ‎03-10-2010

Re: My First Weird Amazon Mix-up

‎07-09-2014 08:53 PM

On 7/9/2014 esmerelda said: OP...did you get this cleared up?

Yes. We didn't order it, we didn't pay for it.

They had Fed-Ex come and take the package back.

They didn't explain how my name got on the package though!

Thanks for your help.

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