My Credit Union - Page 3

hippiechick7897 · ‎12-28-2017

They can’t discriminate based on age, race, gender etc so that can’t have any bearings on their questions.

Also, if you deposit over a certain dollar amount a form has to be submitted so it can be investigated and monitored...again checking legalities.

It’s not just you. Every single person who makes a deposit over a certain dollar amount has a form submitted. Your financial institution would be fined and penalized if they didn’t....per violation.

Cats3000 · ‎10-07-2013

@kivahGee. Every bank employee is a salesman trying to drum up new business for the bank. Why the heck did you answer the questions? Why didn't you ask her why she was asking those questions? Why didn't you ask to speak to a manager and ask him what the questions were about? Why ask others what you should do? You gotta come here for "support"? Think for yourself and make a decision based on how you feel the business treated you.

FrostyBabe1 · ‎05-09-2016

It’s called cross-selling. When I was in retail banking as a college student, every customer-facing employee was required to do it. It was part of the job. We had a monthly goal for the number of “successes” that were expected . When someone tries it with me, I simply tell them that I understand it’s part of their job, but I want them to stop. If there is a product I’m interested in, I’ll ask.

~The more someone needs to brag about how wonderful, special, successful, wealthy or important they are, the greater the likelihood that it isn't true. ~

MorningLover · ‎10-04-2015

@Cats3000 You sound just like my Husband !

Nonametoday · ‎03-09-2010

I don't find anything inappropriate with it. Money laundering is a reason to check people out. Banks are responsible for withdrawals of a certain amount that are being put into other type accounts and perhaps, she wanted to know if you might benefit from a remortgage. We are so inundated with crooks nowadays that we try to find boogeymen everywhere, even in our banks which, for the most part, credit unions are well-meaning.

Cats3000 · ‎10-07-2013

Sorry. I'm already spoken for. Have been for 55 years.

lovesrecess · ‎03-14-2010

That’s why I do all my banking online. I love being able to take a photo of a check with my phone and it deposits into my account instantly. When the lady asked if you owned your own home, I would have said “ yes I do, why do you ask?” That usually ends further questions.

Cats3000 · ‎10-07-2013

@FrostyBabe1 What you're describing as your experience in retail banking is the kind of stuff that got Wells Fargo into deep water trouble. You should be ashamed that you agreed to participate in that kind of "arm-twisting".

Anonymous032819 · ‎03-29-2019

Wells Fargo got in to trouble for creating false accounts.

That is completely different from trying to sell a customer that's standing in front of you, a product, such as refinancing a loan.

Apples and tigers.

The Sky looks different when you have someone you love up there.

sidsmom · ‎11-25-2011

@Cats3000 wrote:
@FrostyBabe1 What you're describing as your experience in retail banking is the kind of stuff that got Wells Fargo into deep water trouble. You should be ashamed that you agreed to participate in that kind of "arm-twisting".

@Cats3000

I believe @FrostyBabe1 is owed and apology.

That is NOT what it means to cross-sell.

Please get the facts straight before condemning.