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Trusted Contributor
Posts: 1,484
Registered: ‎03-09-2010

I use My Chart for my PCP, but I do not use the portals related to the nine other doctors which I have. My sister rarely uses any portals for her own doctors, and two older  relatives do not have Internet, tablets, or cell phones. So they cannot access their information.  I do not think the " portal police" will knock on your door if you do not use My Chart.

Honored Contributor
Posts: 10,345
Registered: ‎03-09-2010

Well, it would be good if all doctors used it,  My husbands PCP doesn't use it, his pain management doctor doesn't use it, the podiatrist doesn't use it neither does the oncologist he sees once a year.  

 

So what's the point of it if only his endocrinologist uses it.

Esteemed Contributor
Posts: 6,744
Registered: ‎03-10-2010

I did just set one up with my doctor's office - I don't want to be sitting around waiting for a phone call from someone. Easier for me to check everything myself.

 

My husband refuses to set one up. He is stubborn.

Esteemed Contributor
Posts: 6,431
Registered: ‎07-10-2011

I love it. I use it to order medications, set up appointments and pay my bill.

 

Most important of all, I look forward to seeing the results of any test and don't have to wait for a phone call.

Honored Contributor
Posts: 9,065
Registered: ‎05-23-2011

I have Mychart and it's a life changer in that I can see all of my health records, refill medications, ask questions, see medical test results and also keep up with appointments. All of my doctors including specialists are all on Mychart.

 

When I was diagnosed with breast cancer, my entire medical team were well informed of one another's input. Love the portal.

You Don't Own Me- Leslie Gore
(You don't Know) How Glad I Am- Nancy Wilson
Respected Contributor
Posts: 4,013
Registered: ‎08-31-2019

I love my patient portal with my PCP. I use it to ask questions, set up appointments, ask for med refills and other typical business.

 

But, I mostly love to review lab results, radiology reports, and more, the moment they're posted, before I have follow-up with my doc to discuss findings. 

 

My doc loves that when I see him, I'm already aware of results and we can move forward quickly with the visit, since we're on the same page.

 

If you have a good relationship with your doc, I think portal reviews earn respect, too, that you're being proactive, keeping up and ready to ask relevant questions.

 

It's also a handy record, if I forget some results and want to review, like when did I get a certain MRI, or is it almost time for a bone density?  Things like that. It's all there to help me keep up. 

 

My PCP has a busy practice, but his staff are the best, with very prompt portal responses. Not so with some practices, so satisfaction may vary. 

Honored Contributor
Posts: 14,097
Registered: ‎03-09-2010

My husband and I both have one...I use it only for reading test results and they also remind me of upcoming appointments.  I don't ask questions, make appointments or ask for refills for drugs....I use a phone for those things.

Frequent Contributor
Posts: 82
Registered: ‎10-23-2018

I've had my chart about 12 years and I love it.  I especially like the charts to show past tests.  I can compare recent tests with my test history.

I send messages to my doctor. I can request a change in medication. Several times my insurance company has refused to refill a prescription. She takes care of it. Last time she set me up with GoodRX. I now have the same prescription that I've had for 20 years at 1/4 the cost using insurance.

 

I do everything online. Makes life easier. 

 

Honored Contributor
Posts: 21,008
Registered: ‎07-26-2014

NOPE!  No personal info online for me.  My doctor or one of her medical assistanse calls me on the phone w/the results of any tests if not given by the doctor personally during the ov.

I get a printout of my ov by the time I get to the front desk to check out. 

I can pick up my rx right after I leave the office on the way to the pharmacy.

My insurance pays all bills.

 

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Esteemed Contributor
Posts: 7,171
Registered: ‎01-14-2017

 

Healthcare providers have been required by LAW to maintain electronic records for years.  So the records already exist.  Mychart is just a tool for the patient to access the records.  But whether the patient access the records or not, your doctor has been maintaining them for years.  I was surprised by what I saw there.  My doctor had entered a diagnosis for every minor complaint I have had, even when he had not provided any treatment.  So the information is entered differently than in the past, because it is standardized.  But the information exists elctronically whether you access it or not.

 

I don't think my doctor gave an option.  I was told to use it, so I did.  If you choose not to access it you may miss important information.  I know some older people don't know how to use i and won'tt, but the info is already there, entered by your healthcare provider.