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Honored Contributor
Posts: 8,074
Registered: ‎10-03-2014

Moderators: Praise for Customer Service Representative Elizabeth.

Moderators:

 

I just had a very pleasant experience with one of QVC's customer service representatives...Elizabeth.  

 

Pleasant, respectful, efficient.  Sounded mature and seasoned.   She is excellent.  Please let her and her manager know.  

 

Thanks

Esteemed Contributor
Posts: 7,763
Registered: ‎05-08-2010

Re: Moderators: Praise for Customer Service Representative Elizabeth.

I had a similar experience yesterday with Susan from the QVC Social Team.  She went over and above taking care of my issue with an order.

 

There are so many rants on this forum about the Q, hosts, shipping, CS, and so on.  I think it is important to call out the good things that happen.  It happens more than we read here.

Fear not Brothers and Sisters! I have read THE BOOK..........we win!!!
Respected Contributor
Posts: 3,232
Registered: ‎12-14-2018

Re: Moderators: Praise for Customer Service Representative Elizabeth.

[ Edited ]

Well, let’s make this a threepeet...  I, too, had need to call Customer Service today and Ashley answered my question and resolved my situation before it could become a problem.

I am elated and regret putting off the call and appreciate her efficiency.

Good job QVC and take good care of Ashley - she deserves it !

Esteemed Contributor
Posts: 7,776
Registered: ‎02-13-2021

Re: Moderators: Praise for Customer Service Representative Elizabeth.

@Foxxee @tends2dogs 

 

wouldn't it be nice for those workers to see this?  There has got to be a better way to give good feedback than on this forum.

 

Is there a main QVC email addy or something?





A Negative Mind ~ Will give you a Negative Life
Honored Contributor
Posts: 8,074
Registered: ‎10-03-2014

Re: Moderators: Praise for Customer Service Representative Elizabeth.

[ Edited ]

@gertrudecloset 

 

The moderators will send my message to the representative and her manager.  They haven't seen it yet, but one of them will probably leave a comment here.  

 

I also sent the message using Feedback at the bottom of this page.  

 

 

Honored Contributor
Posts: 69,399
Registered: ‎03-10-2010

Re: Moderators: Praise for Customer Service Representative Elizabeth.

Thank you to those who take the time to commend CS workers, the unsung heroes of QVC. 

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 7,763
Registered: ‎05-08-2010

Re: Moderators: Praise for Customer Service Representative Elizabeth.


@Kachina624 wrote:

Thank you to those who take the time to commend CS workers, the unsung heroes of QVC. 


@Kachina624   Why is it so easy for people to gripe rather than give praise?  I hope more jump on here and give a shout out to these hard working people.

 

OT  How are you feeling?  Did you get your taste and smell back yet?  I have been keeping track of your posts on this.  I hope you are 100% very soon!

Fear not Brothers and Sisters! I have read THE BOOK..........we win!!!
Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Moderators: Praise for Customer Service Representative Elizabeth.

@Alice-QVC 

 

Just forwarding these employee's kudos!

You never know how strong you are until being strong is the only choice you have.
QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: Moderators: Praise for Customer Service Representative Elizabeth.

Thank you @KingstonsMom we appreciate it more than you know.

Honored Contributor
Posts: 69,399
Registered: ‎03-10-2010

Re: Moderators: Praise for Customer Service Representative Elizabeth.

 


@tends2dogs wrote:

@Kachina624 wrote:

Thank you to those who take the time to commend CS workers, the unsung heroes of QVC. 


@Kachina624   Why is it so easy for people to gripe rather than give praise?  I hope more jump on here and give a shout out to these hard working people.

 

OT  How are you feeling?  Did you get your taste and smell back yet?  I have been keeping track of your posts on this.  I hope you are 100% very soon!


@tends2dogs    Feeling fine but still can't taste or smell.  I will not be preparing a feast I can't taste tomorrow.  Thanks for asking. 

New Mexico☀️Land Of Enchantment