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07-29-2017 06:14 PM
I ended up trying to call my local post office several times to tell them about this. I let it ring about 20 times each time, and no one answered. I filed a complaint by e-mail via their compliment/complaint form. It said I would get a reply in 24 hours. This was on Wednesday, and I haven't gotten a response. I did get a survey to fill out asking if I was happy with the way everything was resolved!
07-29-2017 06:24 PM
Oh NickNack .... today I sent my husband into our post office (with tracking # in hand) to get a package that was there for 4 days from Shutterfly (a cell phone case with my 2 spaniels on it). Our P.O. is a small building and their excuse is "we get too many packages to handle"~! Oh please.
Your collar is adorable~!
07-29-2017 07:21 PM
@seaBreeze wrote:Oh NickNack .... today I sent my husband into our post office (with tracking # in hand) to get a package that was there for 4 days from Shutterfly (a cell phone case with my 2 spaniels on it). Our P.O. is a small building and their excuse is "we get too many packages to handle"~! Oh please.
Your collar is adorable~!
Thank you @seaBreeze. I'll bet your cell phone case is really cute, too!
07-31-2017 12:36 PM
Just had to share .... case from Shutterfly who always does a superb job ... available for Samsung and iphone too~! Took my spaniels to O.C. Maryland ... they had the time of their lives, so had to capture the moment.
07-31-2017 01:21 PM
@seaBreeze I love it! Thanks for posting this. Bo and Gracey are beautiful.
07-31-2017 01:53 PM
@Nicknack wrote:Update: See last post (post #41) for updated information and pictures.
I had something that was supposed to be delivered today. I was really looking forward to it as I had ordered it two weeks ago from etsy. It was a custom made dog collar. This morning it said it was out for delivery. My mail came around 11:00, and it was not delivered. I thought it might come on a separate truck, because strangely enough that does happen sometimes. I kept checking tracking, and it still said it was out for delivery. I don't know why, but I checked it again a few minutes ago, and it said it had been delivered at 2:45. I went out to my mailbox and it's not there.
I am so irritated. I hope it shows up on Monday. Sometimes I think the post office puts delivered when it hasn't really been delivered. I think that has happened to me in the past, but I'm not sure. If it doesn't come Monday I'll assume they delivered it to the wrong address. I'm so disappointed. I know it's just a dog collar, but if I don't get it there's no way I can get my money back or get a replacement.
@NickNack This happened to me, and after research and speaking to someone at the post office, discovered that the post office had the package there, it was never delivered, and I never received the package, i.e, they outright stole my package. I filed a complaint with the Postmaster General, and never heard anything.
07-31-2017 02:21 PM
@mousiegirl wrote:
@Nicknack wrote:Update: See last post (post #41) for updated information and pictures.
I had something that was supposed to be delivered today. I was really looking forward to it as I had ordered it two weeks ago from etsy. It was a custom made dog collar. This morning it said it was out for delivery. My mail came around 11:00, and it was not delivered. I thought it might come on a separate truck, because strangely enough that does happen sometimes. I kept checking tracking, and it still said it was out for delivery. I don't know why, but I checked it again a few minutes ago, and it said it had been delivered at 2:45. I went out to my mailbox and it's not there.
I am so irritated. I hope it shows up on Monday. Sometimes I think the post office puts delivered when it hasn't really been delivered. I think that has happened to me in the past, but I'm not sure. If it doesn't come Monday I'll assume they delivered it to the wrong address. I'm so disappointed. I know it's just a dog collar, but if I don't get it there's no way I can get my money back or get a replacement.
@NickNack This happened to me, and after research and speaking to someone at the post office, discovered that the post office had the package there, it was never delivered, and I never received the package, i.e, they outright stole my package. I filed a complaint with the Postmaster General, and never heard anything.
@mousiegirl Why didn't you ever receive the package if they had it at the Post Office?
07-31-2017 02:26 PM
@Nicknack wrote:
@mousiegirl wrote:
@Nicknack wrote:Update: See last post (post #41) for updated information and pictures.
I had something that was supposed to be delivered today. I was really looking forward to it as I had ordered it two weeks ago from etsy. It was a custom made dog collar. This morning it said it was out for delivery. My mail came around 11:00, and it was not delivered. I thought it might come on a separate truck, because strangely enough that does happen sometimes. I kept checking tracking, and it still said it was out for delivery. I don't know why, but I checked it again a few minutes ago, and it said it had been delivered at 2:45. I went out to my mailbox and it's not there.
I am so irritated. I hope it shows up on Monday. Sometimes I think the post office puts delivered when it hasn't really been delivered. I think that has happened to me in the past, but I'm not sure. If it doesn't come Monday I'll assume they delivered it to the wrong address. I'm so disappointed. I know it's just a dog collar, but if I don't get it there's no way I can get my money back or get a replacement.
@NickNack This happened to me, and after research and speaking to someone at the post office, discovered that the post office had the package there, it was never delivered, and I never received the package, i.e, they outright stole my package. I filed a complaint with the Postmaster General, and never heard anything.
@mousiegirl Why didn't you ever receive the package if they had it at the Post Office?
@NickNack That remains a mystery. I should have gone to a news network to expose them. Through the years, I have lost hundreds of dollars worth of items through usps, so obviously there is theft there, especially around the holidays, so I insure everything, at least then they will move to locate a package.
Once, a package was missing for six months, the post office saying they didn't have it, and only after the seller filed a claim for $600 did the post office find it, had been sitting on the shelf all along. Between usps and ups, I could write a book.
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