MY OLDER MOM SCAMMED WITH FACE CREAM - Page 3

Imaoldhippie · ‎06-10-2015

I have tried for several years to get women to understand that the face creams are fake and a scam. It is not regulared by the FDA and they can put used motor oil in it if they want. The cream may seem like its working and your skin might be softer but its temporary. But in this youth crazed world no one wants to listen. So I give up. IMO its the TV stations fault for allowing such trash on their station. But money talks.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS

Plaid Pants2 · ‎03-14-2015

@Imaoldhippie wrote:
I have tried for several years to get women to understand that the face creams are fake and a scam. It is not regulared by the FDA and they can put used motor oil in it if they want. The cream may seem like its working and your skin might be softer but its temporary. But in this youth crazed world no one wants to listen. So I give up. IMO its the TV stations fault for allowing such trash on their station. But money talks.

@Imaoldhippie

You are right.

Nothing will get rid of wrinkles, with the possible exception of a face lift.

But women love to buy in the hype that all the lotions and potions, creams and serums will somehow make them look like they are 25 again.

I swear, women would put cow manure on their face if they thought that it would get rid of wrinkles and make them look younger.

depglass · ‎03-10-2010

Here's my take on informercials. I figure if the product is that good one of the shopping channels will pick it up and I can order without worry.

Maudelyn · ‎09-08-2016

This is not a scam. A scam is when someone takes your money and you get nothing in return. Your mom got the cream she ordered. Whether it works or not is another story. If someone convinced your mom to wire money to Nigeria or sent her a bogus check which she cashed and then returned part of the money to the fraudster- well those are scams.

Ask your bank or credit card company to provide you with a Reg E form, indicating that your mom approved the direct debit to her card, but now wishes to cancel.

chrystaltree · ‎05-10-2010

What scam? She wasn't scammed, like millions of people, she saw and infomercial and placed an order. I've done it and regretted it later. Almost everyone of us has. Often we see it late at night and we see it many times and believe it. Also, you mom is not different than any of us who buy our cosmetics and skincare, we buy the dream. They all promise the impossible, not a single one does everything they claim to do. But we hope. Your mom was not roped in and she can cancel but that's part of the marketing scheme. The order arrives promptly, within a couple of weeks but cancellation takes 3 times longer and you have follow the instructions for cancellation. This wasn't some phone call from out of the blue, it's not a credit card scam. It's just your average 3am infomercial.

Tinkrbl44 · ‎08-23-2010

@Shanus wrote:
Here visiting Mom again. At 89, she still handles her own checkbook and pays bills, etc. I noticed she's using a new face cream, not her Lancôme "firming and lifting" cream (sold to someone her age?)...that's another story.

It seems she saw this this "cream" on TV which promised to remove wrinkles and make you look 20 yrs. younger. She called & ordered giving them ALL her personal info...email, VISA #, phone number, etc. This was her second shipment & she claimed she canceled it 3 wks. ago and they still sent another jar.

There was no company name or info on the packing slip. I only had the name on the jar to go on. Googled it, found a website and a "contact us" number. After they offered me a discount to stay w/ the program, I told them they were scamming an 89 yr. old woman who tried to cancel and the cream is still coming in the mail. I demanded the account be closed and be given a cancellation number for the acct. letting them know VISA will be contacted to no longer pay their charges. I also told them if she did receive another order, I'd report them.

Question: Mom's fault for being roped in thinking she'd see a huge change in old wrinkled skin and/or scam since they did ask her age and for all her personal contact info and refused to end her account after she called?

@Shanus

I've read your question 3 times and still am not sure what you're asking. Are you asking if it's your mom's fault?

Infomercials not only want to make sales, but repeat business is the real goal. Problem is, most people don't know how to cancel one of these things .... and they make it pretty difficult to do so, even when you take all the right steps.

I don't think she was "scammed". I DO think she was being unrealistic. I seriously doubt ANY cream would remove all the wrinkles on an 89 year old woman and make her look 20 years younger.

Suggestion ...... If she really thinks her Lancome cream isn't doing the job, why not go shopping with her to a large cosmetics assortment (department store, Ulta, Sephora) and shop around for something new to try? Most of us are always looking for that new, innovative product, so go with her and satisfy her curiousity.

hoosieroriginal · ‎03-04-2012

@CelticCrafter wrote:
@CrazyDaisy wrote:
@Shanus wrote:
Here visiting Mom again. At 89, she still handles her own checkbook and pays bills, etc. I noticed she's using a new face cream, not her Lancôme "firming and lifting" cream (sold to someone her age?)...that's another story.

It seems she saw this this "cream" on TV which promised to remove wrinkles and make you look 20 yrs. younger. She called & ordered giving them ALL her personal info...email, VISA #, phone number, etc. This was her second shipment & she claimed she canceled it 3 wks. ago and they still sent another jar.

There was no company name or info on the packing slip. I only had the name on the jar to go on. Googled it, found a website and a "contact us" number. After they offered me a discount to stay w/ the program, I told them they were scamming an 89 yr. old woman who tried to cancel and the cream is still coming in the mail. I demanded the account be closed and be given a cancellation number for the acct. letting them know VISA will be contacted to no longer pay their charges. I also told them if she did receive another order, I'd report them.

Question: Mom's fault for being roped in thinking she'd see a huge change in old wrinkled skin and/or scam since they did ask her age and for all her personal contact info and refused to end her account after she called?

Sorry your mom went through this but we ALL need to be careful when dealing with people on the phone or Internet. Age has nothing to do with it, she approached the company to make the purchase. There are many companies that will make you jump through hoops to cancel, doesn't make it a scam. I am constantly cautioning my parents about phone calls they receive, those are the true scams.
And in this particular situation, I don't think this falls into the true scam category.

@CelticCrafter - I agree - what's the scam? She ordered something from an informercial - those people didn't know how old the woman was - really? A scam? Just an old woman wanting to stay young in my opinion. @Shanus - give her a break!

hoosieroriginal · ‎03-04-2012

Have to laugh when I read "scammed with face cream". Well, if that is the case, I guess you can add in all the home shopping networks if you consider that a scam.

Plaid Pants2 · ‎03-14-2015

I don't think that this is a scam in the truest sense of the word.

Mom called them, and not the other way around.

Now, was she aware of the fine print, that she was going to be charged an exorbitant amount every month?

Probably not, but then again, a lot of people half her age don't know that either.

Caveat emptor, buyer beware.

x Hedge · ‎08-18-2016

No scam here.
Your mom is the one who made the call, placed an order, and gave all the info needed to fulfill the order.

There are many, MANY providers of goods and services that make it rather difficult for the customer to terminate the relationship.
Some are well known, like Guthy-Renker (sp?) , and businesses promoted by AARP.
For example, a VERY frequent complaint registered w the Consumer Affairs office is 'Consumer Cellular' phone service customers continue to be billed for months after notice to quit!