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Esteemed Contributor
Posts: 5,069
Registered: ‎05-27-2016

Number of airline passengers behaving badly 'on the rise'

 

Cheaper airline tickets and boozing passengers have been blamed for an increase in the number of abusive incidents occurring on flights, a trend that one international air organisation has described as being a major problem.

 

The International Air Transport Association (IATA) said its members reported an average of 150 incidents of disruptive passenger behaviour each week on flights around the world last year, and there was a "clear, general upward trend in instances of unruly and disruptive behaviour on board aircraft in commercial airline service".

In the past month, a number of planes have been diverted after passengers got into fights. Some were over reclining seats. In one, an Australian man was charged after allegedly repeatedly punching a sleeping passenger in the face on a flight from the Philippines to Sydney. In another, a Cuba-bound flight was given a military escort back to Canada after two women allegedly drank their duty-free alcohol in the plane's toilet, set off the fire alarm with a cigarette and got into a fist fight.

Warning: Tony Tyler, IATA's director general and chief executive officer,Warning: Tony Tyler, IATA's director general and chief executive officer,  Photo: Supplied

 

 

The incidents are not only disruptive and potentially harmful for passengers and airline crew, but can cost the airlines hundreds of thousands of dollars if the plane is diverted.

 

One Australian aviation source said it was a common view within the industry that the relative cheapness of flights had contributed to an increase in abusive behaviour on planes.

 

"Thirty years ago it was expensive and therefore a better type of person travelled," the source, who asked not to be identified, said.

 

"People were on their best behaviour and dressed up in their Sunday best. It was a special thing to do. Now you just go in your board shorts and thongs, pay your 50 bucks and jump on board."

 

The Australian Federal Police said 67 people - or 5.5 people on average a month - were charged with offences relating to offensive and disorderly behaviour on board an aircraft or at one of the 10 Australian airport precincts it policed in the 2013-14 financial year.

 

That was up from the 50 incidents recorded in the 2012/13 financial year, and 64 the financial year before.

 

"Instances of antisocial behaviour often involve alcohol so passengers should consider what effect their alcohol consumption has on fellow passengers and crew, and drink responsibly," an AFP spokesperson said.

"The cabin crew should not have to be abused, threatened, or interfered with while conducting their duties.

 

"This same standard also applies to fellow passengers, who did not deserve the inconvenience of their trips being cancelled or delayed."

 

IATA, a trade association representing 240 major airlines across the world, including Qantas and Virgin Australia,  said unruly passengers were a small minority of the flying public, but unacceptable behaviour on board an aircraft could have serious consequences.

 

Between 2010 and 2013, IATA's members reported 20,000 unruly passenger incidents, including 8000 in 2013 alone.

 

In-air offences ranged from "physical assault" to "failing to follow lawful crew instructions," as well as "consumption of illegal narcotics, sexual harassment, and physical or verbal confrontation or threats", IATA said.

 

"Intoxication, often resulting from alcohol already consumed before boarding, ranks high among factors linked to these incidents," Tony Tyler, IATA's director general and chief executive officer, said.

 

"Other causes included irritation with another passenger's behaviour, frustration with rules such as smoking prohibitions or use of electronic devices, or emotional triggers originating prior to flight."

 

IATA says policy changes are needed to the outdated Tokyo Convention, which was drawn up in 1963 and governs how cabin crew and pilots respond to unruly behaviour. That convention assigns jurisdiction for any offences committed on a plane to the country the aircraft is registered in, not necessarily the country the plane is landing in, IATA said.

 

Proposed policy changes, formally known as the Montreal Protocol 2014, were announced at the International Air Transport Association's General Meeting in Doha, Qatar in June.

 

"By extending the jurisdiction from the country of aircraft registration to the destination country, the protocol closes a loophole that allowed many serious offences to escape legal action," IATA said.

 

http://www.traveller.com.au/number-of-airline-passengers-behaving-badly-on-the-rise-10dq1z

*Call Tyrone*
Esteemed Contributor
Posts: 5,069
Registered: ‎05-27-2016

@itiswhatitis wrote:

Number of airline passengers behaving badly 'on the rise'

 

Cheaper airline tickets and boozing passengers have been blamed for an increase in the number of abusive incidents occurring on flights, a trend that one international air organisation has described as being a major problem.

 

The International Air Transport Association (IATA) said its members reported an average of 150 incidents of disruptive passenger behaviour each week on flights around the world last year, and there was a "clear, general upward trend in instances of unruly and disruptive behaviour on board aircraft in commercial airline service".

In the past month, a number of planes have been diverted after passengers got into fights. Some were over reclining seats. In one, an Australian man was charged after allegedly repeatedly punching a sleeping passenger in the face on a flight from the Philippines to Sydney. In another, a Cuba-bound flight was given a military escort back to Canada after two women allegedly drank their duty-free alcohol in the plane's toilet, set off the fire alarm with a cigarette and got into a fist fight.

Warning: Tony Tyler, IATA's director general and chief executive officer,Warning: Tony Tyler, IATA's director general and chief executive officer,  Photo: Supplied

 

 

The incidents are not only disruptive and potentially harmful for passengers and airline crew, but can cost the airlines hundreds of thousands of dollars if the plane is diverted.

 

One Australian aviation source said it was a common view within the industry that the relative cheapness of flights had contributed to an increase in abusive behaviour on planes.

 

"Thirty years ago it was expensive and therefore a better type of person travelled," the source, who asked not to be identified, said.

 

"People were on their best behaviour and dressed up in their Sunday best. It was a special thing to do. Now you just go in your board shorts and thongs, pay your 50 bucks and jump on board."

 

The Australian Federal Police said 67 people - or 5.5 people on average a month - were charged with offences relating to offensive and disorderly behaviour on board an aircraft or at one of the 10 Australian airport precincts it policed in the 2013-14 financial year.

 

That was up from the 50 incidents recorded in the 2012/13 financial year, and 64 the financial year before.

 

"Instances of antisocial behaviour often involve alcohol so passengers should consider what effect their alcohol consumption has on fellow passengers and crew, and drink responsibly," an AFP spokesperson said.

"The cabin crew should not have to be abused, threatened, or interfered with while conducting their duties.

 

"This same standard also applies to fellow passengers, who did not deserve the inconvenience of their trips being cancelled or delayed."

 

IATA, a trade association representing 240 major airlines across the world, including Qantas and Virgin Australia,  said unruly passengers were a small minority of the flying public, but unacceptable behaviour on board an aircraft could have serious consequences.

 

Between 2010 and 2013, IATA's members reported 20,000 unruly passenger incidents, including 8000 in 2013 alone.

 

In-air offences ranged from "physical assault" to "failing to follow lawful crew instructions," as well as "consumption of illegal narcotics, sexual harassment, and physical or verbal confrontation or threats", IATA said.

 

"Intoxication, often resulting from alcohol already consumed before boarding, ranks high among factors linked to these incidents," Tony Tyler, IATA's director general and chief executive officer, said.

 

"Other causes included irritation with another passenger's behaviour, frustration with rules such as smoking prohibitions or use of electronic devices, or emotional triggers originating prior to flight."

 

IATA says policy changes are needed to the outdated Tokyo Convention, which was drawn up in 1963 and governs how cabin crew and pilots respond to unruly behaviour. That convention assigns jurisdiction for any offences committed on a plane to the country the aircraft is registered in, not necessarily the country the plane is landing in, IATA said.

 

Proposed policy changes, formally known as the Montreal Protocol 2014, were announced at the International Air Transport Association's General Meeting in Doha, Qatar in June.

 

"By extending the jurisdiction from the country of aircraft registration to the destination country, the protocol closes a loophole that allowed many serious offences to escape legal action," IATA said.

 

http://www.traveller.com.au/number-of-airline-passengers-behaving-badly-on-the-rise-10dq1z


This speaks to @Kachina624's thoughts and I must agree.

*Call Tyrone*
Esteemed Contributor
Posts: 5,069
Registered: ‎05-27-2016

Reports of wild behaviour on board are definitely on the rise. The International Air Transport Association (IATA) released figures showing the percentage of “unruly passenger incidents” increasing, with almost 11,000 incidents reported by IATA airlines worldwide in the 2015­–16 financial year.

*Call Tyrone*
Honored Contributor
Posts: 10,620
Registered: ‎09-22-2010

When I started flying it was expensive and you got dressed up and minded your manners.  For many years now it has been like taking a bus.  Maybe the airlines should raise their prices!

Honored Contributor
Posts: 9,025
Registered: ‎05-23-2011

@DiAnne wrote:

When I started flying it was expensive and you got dressed up and minded your manners.  For many years now it has been like taking a bus.  Maybe the airlines should raise their prices!


Raise their prices for sub standard service? Perhaps they should take out a few rows of seats to make their customers feel like humans instead of cattle on a trailer!

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(You don't Know) How Glad I Am- Nancy Wilson
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Posts: 4,098
Registered: ‎03-10-2010

@Kachina624 wrote:

I think in-flight incidents are escalating for two reasons:

 

1.The cramped conditions under which passengers are required to sit for hours.  Where else do you have to rub thighs with an obnoxious stranger while practically having the one in front of you lounging in your lap?   The airlines, in their greed, brought this on themselves. 

 

2.  The insistence of the airlines in earning a few extra bucks by serving (often over-serving) alcohol.  There are almost daily instances of planes having to be diverted because someone becomes loud and boisterous.  Combine this with #1 and the problem is amplified.  If a person can't be alcohol-free for the duration of a flight, he has a serious problem.   Who wants to sit crammed up against a drunk who has lost his inhibitions?  Obviously this is also the fault of the airlines. 

 

Most of the problems are airline-generated.  I have little sympathy. 


Amen sister!!!  

Honored Contributor
Posts: 9,139
Registered: ‎04-16-2010

We're flying overseas in a few weeks (5 of us) and the cost of tickets for us round trip in economy plus (which is akin to business class on Virgin) is running about $10,000. The grandparents are flying economy (back of the plane) on British airways and are paying $800 for both round trip. We could have done the same but didn't want to be mashed in with little to no leg room (BA has made the seats even tighter with less leg room as of a year ago) on a 9 hour flight. Instead, we're paying for wide seats (only 28), 7 feet of leg room and simply a far more wonderful experience. We could have gone first class on Virgin.... for $10,000 a PERSON. Remember, our costs are CHEAPER because we booked so far in advance.

 

I don't know the answer: perhaps going back to the "old days" where it WAS an luxury to fly. Take out a % of seats; increase the price, give high quality service. WHen flying became the same as taking the bus....the luxury went out the window. Couple that with more and more people NOT being taught manners; having a "IT"S ALL ABOUT ME!!" attitude and shoving people in like cattle....yeah, it's a mess.

 

BTW, not sure what airline it is but one of them is adding MORE seats to economy and calling it "super economy" I believe (or something like that). You better be slender to fly because the seats are the width of what you find in grade school.......

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