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08-18-2017 02:17 PM
I love LL Bean. Pricey but so worth it! My daughter is still wearing a wool coat that I bought in 97. Their water hog mats are indestructible. I order wreaths and centerpieces every year. I have the coolest end table that I bought about 5 years ago, solid wood, also indestructible. I also bought a huge, therapeutic bed for our old dogs. They love it and it has held up beautifully. LL Bean is my go to for great service and great products
08-18-2017 10:31 PM
My husband is a native "Mainiac" and not "from away" as the natives say. My Mother-in-law worked Customer Service for a while in Portland, ME and had a terrific experience working for the Company.
They are the definition of a company that "you get what you pay for" as the quality can't be beat. I have had my Bean Boots for 15+ years and they are still going strong. Definatley, need in New England. In fact, I recently mentioned to the store associate at the Local store that there was some green/rust on the metal and they told me what to do or stated that I could return them for a new pair. Stlll amaze me with their customer service.
Many other companies could take a page from LL Bean. Container Store also has incredible customer service and solid products too. Getting tired of spending money on things that do not last.
08-19-2017 05:51 AM
We periodically get their catalog. The only items they have made in the USA are the "Bean Boots" and some belts. All of the other items are made off shore. If I want that kind of stuff, I'll go to a "big-box" store and pay less than half the price. I won't pay Bean prices for stuff made in some "25th World" country.
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