Community Chat

[newjersey]

or I get blank, black screen, no matter what channel the tv is.  This is going on on both of my tvs.  Thanks for any answer. 

[santorini]

I'm with AT&T and I get freezing all the time.  It's so annoying.  If I hit the "last channel" button twice, it starts playing again but sometimes it happens 5 times in 5 minutes.  I don't want to give up my cable situation so for now, I'm putting up with it.

[meallen616]

@newjersey,

I live in Jersey and I have the same issues as you, very annoying, black screen and freezing!

My friend  just called and she has Comcast also with the same issues!

[newjersey]

Thanks for the replies.  I called Comcast (again), the woman I talked to said she would do some 'diagnostics' while we're on the phone, that didn't work, so a technician is coming tomorrow to check the boxes.    She didn't mention if there is a problem in my area.  The cable boxes (large one in living room, smaller one in bedroom) are somewhat old.   I hope the tech solves the problem.

[occasionalrain]

You could try hitting the reset button, but if it's wide spread, probably a Comcast issue, maybe weather related.

[Estellee]

Things could be going along just fine for a long time then I have a few days in a row where the picture freezes and also when I am watching a show on the DVR. Sometimes rebooting the box helps, sometimes not.

[Xivambala]

Maybe a regional issue? I have Comcast/Xfinity here in southeast Florida and have not trouble at all.

[PinkyPetunia]

I am in NJ with Comcast.  Have been having the same issues as OP mentioned. Rebooted both my boxes but haven't been watching since then. 

[Shelbelle]

I have Comcast here in MD, and earlier this morning my channel 1095 IFC, went totally black screen for a while. 

[willdob3]

@newjersey  There is some major solar activity happening right now - through the weekend. That may be causing problems.