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Occasional Contributor
Posts: 18
Registered: ‎04-01-2010

Re: Is anyone else having trouble playing QVC videos?

I can see that video.  I have a brand new computer and tablet and I have the hardest time watching most of QVC videos.

 

 

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: Is anyone else having trouble playing QVC videos?

I can see that video on my kindle.

Honored Contributor
Posts: 11,874
Registered: ‎03-09-2010

Re: Is anyone else having trouble playing QVC videos?

[ Edited ]

 


@dooBdoo wrote:

 

It helps troubleshooting if we all look at the same video.   I picked one at random, and it's playing on my iMac

(OS X 10.10.5) with Firefox 40.0.3, or Chrome 45.0.2454.85, or Safari 8.0.8.  And it works on my iPad (iOS 8.4.1).  Is all of your software current, and have you updated Adobe Flash Player?

 

Can you view this one?

 

H203868

 

http://www.qvc.com/4-Beaded-Holiday-Garland-by-Valerie.product.H203868.html?sc=H203868-SRCH&cm_sp=VI...

 

 

 

If you can see it, what happens when you try?

 

 


dooBdoo - Thanks for the practice link! I just now came back online and saw your post. The video played perfectly. Now I'll try the other one (but DH is watching his beloved baseball team win big, so I dare not interrupt that to show him a decoration I bought!). Smiley Wink

Honored Contributor
Posts: 10,690
Registered: ‎03-10-2010

Re: Is anyone else having trouble playing QVC videos?

[ Edited ]

I just tried the video, and I could see the opening with Jane and Valerie, but a circle just spun and spun aroun and it didn't load quick.  I waited not quite 60 seconds and gave up.  I usually do not have trouble watching videos on QVC, but not this one, tonight. I am using chrome

 

Let me go back and try another browser

 

ETA

I just tried IE, and although it took a while, yes the video played. 

Respected Contributor
Posts: 4,536
Registered: ‎01-05-2015

Re: Is anyone else having trouble playing QVC videos?

Yes, there are times when I can only see the item....no description or video, etc. shows up...I hardly watch or order anything anymore...This site is a mess!