Community Chat

[AngelPuppy1]

I appreciate the comments.  I feel, however, that some here have the opinion that I am the problem and I am doing all these things wrong to create the problem.  I don't get that????  When I place my orders, I give very clear instructions -- in fact -- I think I go above and beyond.  Also, when an order is good, I always make sure to give appropriate consideration and tips.  

[AngelPuppy1]

@tessam 

Glad you got your issues resolved! 

[AngelPuppy1]

@CatsyCline 

I did look on BBB and saw a lot of complaints and a lot similar to mine.  I also saw where people had gotten the same "form" letter.  I imagine there are issues with all of these companies. 

[AngelPuppy1]

@Spurt 

I have tried to be as precise at what I want as I can be.  I can't hold their hand any further.  It's their job to do the shopping they have been assigned to do, not mine!   They are getting paid to do it --I'm not.  We pay extra for this service -- it's not free.  We do expect to get some value for what we pay for.  I know we have to expect mistakes and I do expect that, but you can only take so much.  

[AngelPuppy1]

@CrazyDaisy 

I have used them for years and only recently started having a lot of issues.  Otherwise, I wouldn't have kept using them all this time !!! So nice of you to just decide that the problem is just with me and not with them!! Furthermore, I have not made that many complaints at all --- in fact, very few.  And they were justified!!! And I don't need you to tell me when it's time for me to do my own shopping.  When I started this topic, I only wanted to know if others had experienced similar issues and I really didn't want or need to get this type of reply.  Thank you any way and have a nice day!!! 

[AngelPuppy1]

@Spurt 

Thank you for your kind reply --- I appreciate it!  I have done most of the things you have listed.  And I show appreciation when a shopper has done a good job.  I always give as much direction as I possibly can concerning my orders also.  

[AngelPuppy1]

@bikerbabe 

Thank you for your post -- I guess I missed that! 

[AngelPuppy1]

@PickyPicky3 

Thanks for your post!  I figured this type of delivery would be best and easiest, especially in winter as it is hard for DH and I to get out in the winter months.  I am going to lay low for a bit and just try to be calm and see how it goes.  I was just blindsided by this as I knew I had not abused their system.  

[AngelPuppy1]

@peachesncream 

Thank you for your kind reply!  If I had been a nasty or inconsiderate shopper or filed a lot of complaints, I would understand receiving the e-mail, but I know I am not guilty of what they had said.  However, it is, what it is.  There is not much around me, so I am going to just stay put for now and see what happens.  I have had time to reflect and calm down.  

[AngelPuppy1]

@Twins Mom 

I feel it's a shame that because people abuse certain things, the rest of us get penalized for it!  I'm going to just lay low for now and see how it goes!