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10-18-2016 03:33 PM
I did not get an INSIDER email for an online look. I used the chat and asked about it. I was told IT WOULD NOT BE ONLINE ANYMORE. Is this what you know to be true. Not sure. I was getting it mailed to me as well. Confused.
10-18-2016 03:37 PM
@bonnielu Put your question in the customer care box and you will get an answer quicker.
10-18-2016 03:38 PM
I received the email on it yesterday, and it does have the link to view it online. I also do get the hard copy in the mail.
10-18-2016 03:39 PM
@bonnielu wrote:I did not get an INSIDER email for an online look. I used the chat and asked about it. I was told IT WOULD NOT BE ONLINE ANYMORE. Is this what you know to be true. Not sure. I was getting it mailed to me as well. Confused.
You should repost in the Customer Care forum to get a response from a CS rep about what happened.
I can say that this month's issue IS online. Go to one of your old emails and open the link. Once the old Insider is open, click on the yellow Archive Issues icon at the top left of the interface. That will bring up all the available issues, including the latest issue. Click on whichever issue you want to open and you should be all set.
Save the link to your browser favorites and relaunch from there every month. I'm using a link from September of 2013 to open the Insider every month.
10-18-2016 03:41 PM - edited 10-18-2016 03:48 PM
10-18-2016 03:43 PM
I received the online version yesterday so they have not stopped it yet.
10-18-2016 03:44 PM
@bonnielu I am trying to confirm this now and will post back what I find out.
Susan Q-Social
10-18-2016 04:11 PM
Some people already have their online version but I do not. They stagger them, we all don't receive them on the same day.
10-18-2016 04:29 PM
i never receive it in an email, but have it bookmarked so i can access the latest version anytime via the archives link. i am able to access the november insider.
i do receive a hard copy in the mail, but that has not arrived yet.
10-18-2016 04:43 PM
@Mj12 wrote:
Strange - I bookmark the Insider like @ChynnaBlue said and access via the Archives; I just looked for this month - I saw the cover - David Venable; tried to click it, it went away. I tried 3x and gave up. ETA - I tried again - it worked.
That happens to me too, @Mj12. It has for years and it's pretty random. It always rights itself. I have no idea what causes it.
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