IN-STORE PRICE SCANNERS - Page 2

chrystaltree · ‎05-10-2010

I have only used one two, maybe three times in my life.. And only to check a price on something expensive and I wanted to compare prices at other stores. Last summer for a window air conditioner at Wal-Mart.

Icegoddess · ‎03-19-2010

They're nice when you can find them and they work.

shoesnbags · ‎03-10-2010

@SloopJohnB wrote:
@Frontporchgal wrote:
Don't bother with the app. I added the WM app when they got rid of the scanners. The app is worthless as most of the time it doesn't read the bar code or it gives a message of "not a WM product" or names a different item than what I am trying to scan. I tried to scan the price of a Yankee candle and the app said "12 oz GV half & half". Have tried asking a WM associate to scan for me with their device and they roll their eyes and tell me to get the app......It happens so often I don't even use it anymore and avoid WM as much as possible. They are having more and more issues with credit card skimmers at self-checkout and since that is the only way I ever check out, it's not worth my time.
I was told by someone who used to work at WM that they got rid of the scanners because it would cause a big pile of discarded items to be left by the scanner when shoppers decided not to buy something...and it required another employee to restock everything. Even the in-store scanners don't work if they aren't maintained. I think many people don't check prices of what they are buying so it's not a priority for the store.
@Frontporchgal. " What she said" ⬆⬆⬆⬆. Exactly!

@SloopJohnB @Frontporchgal

I'm surprised to read this because I've had really good luck using the Walmart app for pricing. I don't use it a lot, but when I do, the right product always pops up. Sorry to hear it doesn't work for you.

The thing I use the app for most when I'm in the store is to find where an item is located. Saves so much time instead of wandering around searching.

"Breathe in, breathe out, move on." Jimmy Buffett

scatcat · ‎03-15-2010

I use them at Target and at the grocery store.

I rarely shop at Walmart but last time I was there I asked about the scanners and was told they were redecorating and took them down. I guess I was lied to.

I rarely use coupons but had a $5 off coupon for CeraVe sunscreen. The cashier had to call a manager to ok the coupon because it was $5. It took quite awhile and that is one of about 20 reasons why I rarely shop there.

Spurt · ‎03-20-2010

Wal-Mart is becoming less and less customer friendly
They have always been a last resort for me even for online shopping.

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”

Stray · ‎04-20-2013

I don’t shop Walmart but my local super market has put in self service checkout stations. We shop early am so it isn’t crowded and there is no “person” checkout. It took us forever especially with produce. I absolutely hate it and I don’t see the two checkout ladies who worked during the entire pandemic. There are no rules posted but there is a very nice lady who is there to help but everyone needed help.

sunshine 919 · ‎12-22-2013

Yes they should stay in the store. I remember asking a staff member about the scanners and they told me the same thing, download an app!!!??? why do they think everyone carries their phone around to look up prices. It is very difficult to find a staff memeber to help you at Walmart so the scanners were a great tool

Sage04 · ‎07-10-2011

@Tinkrbl44 wrote:
I happen to find in-store price scanners to be very helpful. Sometimes there is just no price label on the shelf, and sometimes I like to scan a generic and brand name product, to compare prices. It was once suggested to me to just take it to the register with my cart when checking out, and the cashier can tell me how much the item is. Unfortunately, when I'm checking out, there's no chance to be back in that aisle and compare the other choices and make another selection. At checkout, the only decisions are yea or nay.

I recently discovered that Walmart removed their scanners .... and was told they want customers to download their app, and can then check prices on their phones!

Okay, maybe that's one "solution" .... but IMO customers shouldn't have to provide their own equipment to be able to check prices in any store .... that's the RETAILERS' responsibility.

Plus .... I don't want to take up memory/space on my device with a bunch of store apps ... they are just clutter and my fevice space is valuable.

Just curious .... do you consider in-store price scanners to be a good tool that should be available .... or, are they just not that important?
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The three Walmarts around me all have scanners. The employees can also use their phones to give you the price and they are always happy to do so.

I love the price scanners.

Sage04 · ‎07-10-2011

By the way, any Walmarts in your area accepting only Cards for payment? For the past month only Cards were accepted because no cash was available. Don´t really understand it. Also Kroger (supermarket) is doing the same for now. I finally went to a cashier instead of self check out and used cash and instead of giving me back 76 cents in change he told me that they are out of change and it would be added to my Kroger store card and the next time I buy something there it will deduct that amount.

I did and it did. Hope things change soon. I always take my Debit Card with me but decided to stop using it so have been taking cash, but it´s not working at Walmart.

Spurt · ‎03-20-2010

@sunshine 919 wrote:
Yes they should stay in the store. I remember asking a staff member about the scanners and they told me the same thing, download an app!!!??? why do they think everyone carries their phone around to look up prices. It is very difficult to find a staff memeber to help you at Walmart so the scanners were a great tool

@sunshine 919

Meanwhile, dont know if this is the case at all stores, but if an employee at Target is walking around and notices a customer they approach you and ask if there's anything they can help you with---even if I am just browsing I appreciate that extra effort and that's what separates the poor service at Walmart versus Target and other stores who dont think its a bother to give good customer service!....

One time we were in the Pet Department at Walmart and my sister was checking out pet beds, she pulled out one that was on the bottom of the stack to check it out, and do you know a Walmart employee approached us and actually said, "I just got through arranging those, and they better be put back in order like I left them...." Can you believe the rudeness---but that's how their employees seem to be--always with an attitude--encountered rude cashiers (he said he was mad at the Manager)....others are fighting over who is supposed to be stocking and whose supposed to be at the Express Line, one cashier let a cute young guy cut in line even....SMH!!! This is why Walmart is a LAST RESORT for me...