Reply
Regular Contributor
Posts: 157
Registered: ‎08-26-2015

I'm confused: USPS denied me the ability to purchase insurance.

Having found it necessary to return an item to QVC, which I don't do often at all, I took it to the Post Office for processing and was denied the ability to purchase insurance.  This was news to me. 

 

Since I have already experienced theft of two items by employees of the USPS, I was livid at this news.

 

Does anyone know when this policy was initiated?  Thanks for your help.

Trusted Contributor
Posts: 1,627
Registered: ‎03-09-2010

Re: I'm confused: USPS denied me the ability to purchase insurance.

Did they say why you couldn't purchase insurance?  Just curious, because we have a very strange post office, near our home, and I think the people that work there are delusional.

 

Everytime I went in there, I used to get some strangely high price, and they never gave me any alternate shipping options.  Wouldn't even give me a receipt once.

 

On the rare occassion that I use the USPS, I now go to a different location.  It's a greater distance from my home, but they are always so helpful.  Always offer different shipping options.  And, give me receipts for items mailed with a pre-paid label, which the other location wouldn't do.

"I've been here since October 2006. Wow!"
Honored Contributor
Posts: 19,387
Registered: ‎03-13-2010

Re: I'm confused: USPS denied me the ability to purchase insurance.

My post office is always very accomodating.   The clerk always gives me the rates for the fastest, the cheapest........always asks if I need a return receipt, insurance, etc.      Unfortunately, the place is always crowded, with a long line................

♥Surface of the Sun♥
Honored Contributor
Posts: 70,501
Registered: ‎03-10-2010

Re: I'm confused: USPS denied me the ability to purchase insurance.

 

On the rare occassion that I use the USPS, I now go to a different location.  It's a greater distance from my home, but they are always so helpful.  Always offer different shipping options.  And, give me receipts for items mailed with a pre-paid label, which the other location wouldn't do.


 

@onlyshopsonline   I've been told by clerks at two different locations that they are no longer supposed to give you a receipt for a package with a pre-paid label.  Instead, they scan it as soon as you give it to them.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 19,387
Registered: ‎03-13-2010

Re: I'm confused: USPS denied me the ability to purchase insurance.


@Kachina624 wrote:

 

On the rare occassion that I use the USPS, I now go to a different location.  It's a greater distance from my home, but they are always so helpful.  Always offer different shipping options.  And, give me receipts for items mailed with a pre-paid label, which the other location wouldn't do.


 

@onlyshopsonline   I've been told by clerks at two different locations that they are no longer supposed to give you a receipt for a package with a pre-paid label.  Instead, they scan it as soon as you give it to them.


And.....my PO also has UPS and FedEx boxes outside.......I can just dump the stuff in......even on a Sunday!!!!

♥Surface of the Sun♥
Trusted Contributor
Posts: 1,627
Registered: ‎03-09-2010

Re: I'm confused: USPS denied me the ability to purchase insurance.

 

 


@Kachina624 wrote:

 

On the rare occassion that I use the USPS, I now go to a different location.  It's a greater distance from my home, but they are always so helpful.  Always offer different shipping options.  And, give me receipts for items mailed with a pre-paid label, which the other location wouldn't do.


 

@onlyshopsonline   I've been told by clerks at two different locations that they are no longer supposed to give you a receipt for a package with a pre-paid label.  Instead, they scan it as soon as you give it to them.


I was told that once also.  But, the one location that I now go to always gives me a receipt.  Go figure, lol.

 



"I've been here since October 2006. Wow!"
Esteemed Contributor
Posts: 5,616
Registered: ‎10-01-2014

Re: I'm confused: USPS denied me the ability to purchase insurance.


@Kachina624 wrote:

 

On the rare occassion that I use the USPS, I now go to a different location.  It's a greater distance from my home, but they are always so helpful.  Always offer different shipping options.  And, give me receipts for items mailed with a pre-paid label, which the other location wouldn't do.


 

@onlyshopsonline   I've been told by clerks at two different locations that they are no longer supposed to give you a receipt for a package with a pre-paid label.  Instead, they scan it as soon as you give it to them.


Mine told me to ALWAYS come to the counter for a receipt so I will have proof that it was mailed. I do that on a pkg of some value.

No act of kindness, no matter how small, is ever wasted. - Aesop
Trusted Contributor
Posts: 1,070
Registered: ‎09-23-2010

Re: I'm confused: USPS denied me the ability to purchase insurance.

Something fishy is going on at your PO??? I would be making some phone calls.

Esteemed Contributor
Posts: 5,616
Registered: ‎10-01-2014

Re: I'm confused: USPS denied me the ability to purchase insurance.

@sfnative, the only reason I can think that you would be told you weren't allowed to purchase insurance was that it went Priority and you told them the value was less than $50. You receive automatic insurance of $50 on Priority.

 

The post office WANTS to sell insurance since it is a good profit center for them. Talk to a supervisor if you hear it again.

No act of kindness, no matter how small, is ever wasted. - Aesop
Respected Contributor
Posts: 4,627
Registered: ‎03-10-2010

Re: I'm confused: USPS denied me the ability to purchase insurance.

If you used Q's prepaid label, insurance is included.