Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
12-29-2023 05:18 PM
UPS lies? I've never experieces lies. I've had items delayed, but it isn't really a big deal in the grand scheme of things, is it?
12-29-2023 05:24 PM
Last year I had a misdelivered UPS package and the new offshore customer service could do nothing to help me. I wrote a scathing complaint.
The next day I got a phone call from a vice-president who was clearly in the middle of his company Christmas party. After a few minutes he lost track of why he was calling me. The funniest message I've ever heard, especially from an executive.
Overall it's a good company. Perfectionism is futile.
12-29-2023 05:34 PM
I'm with you, sis. I had a QVC item that said "delivered on 12-26, nope, then update 12-27, then 12-28.
Finally , got today the 29th.
Now, Fedex is saying my expensive ring will be delivered 1-1-2024. I don't believe any carriers will be running on New Yr.'s Day. So, if I'm lucky will be 1-2-24
Looks like they would know they wouldn't be working on a holiday.
Why I dislike holidays and America has way too many.
12-29-2023 05:35 PM
I believe @Sooner calling UPS liars is a little extreme. Our UPS deliveries are pretty consistent. We usually get them between 9-12, probably depending on the amount of deliveries they have, but it's rare a delivery is made at another time. I receive an email (see bottom of page) every time a package will be delivered.
I will state that their email clearly states "Scheduled Delivery" which is not a guaranteed delivery. Perhaps you should join the UPS My Choice and I believe you can actually pick up the packages at a UPS store or schedule a delivery at a more specific time. You may want to check into that if this is such a concern for you.
12-29-2023 05:43 PM
12-29-2023 05:54 PM
@Sooner wrote:I'm so tired of UPS and their rich fantasy life about delivering packages. Nearly every time it's "delivery by 1:15" than at 2:50 p.m. it's changed to "delivery by 9 p.m."
Sometimes I would like to be home when something gets here. Sometimes it's even kicked from "by 9 p.m." to the next day sometimes after 8 p.m.
Really? They have a computer and a loaded truck tracked and that's the best they can figure?
Lyying?? Hardly. I much prefer to thank, extend grace...toward those who have extremely demanding, stressful jobs this time of year. Especially when some believe they are ultra special. There are a million reasons for any delays. Times you receive are estimates only. I alter my expectations knowing how hard people work, the degree of demand on those just doing their jobs. Everyone is just doing their best.
12-29-2023 06:08 PM
@Sooner. I don't have the problem with ups at all. They always come between 4-5pm. I don't pay any attention to the tracking on delivery day.
I guess I remember when you ordered something from a catalog then sat and waited with no information whatsoever, including no clue as to when it would be delivered. I don't become concerned about tracking now. It's just another 21st Century aggravation.
12-29-2023 06:14 PM
@PrettyGerl wrote:
@Sooner wrote:I'm so tired of UPS and their rich fantasy life about delivering packages. Nearly every time it's "delivery by 1:15" than at 2:50 p.m. it's changed to "delivery by 9 p.m."
Sometimes I would like to be home when something gets here. Sometimes it's even kicked from "by 9 p.m." to the next day sometimes after 8 p.m.
Really? They have a computer and a loaded truck tracked and that's the best they can figure?
Lyying?? Hardly. I much prefer to thank, extend grace...toward those who have extremely demanding, stressful jobs this time of year. Especially when some believe they are ultra special. There are a million reasons for any delays. Times you receive are estimates only. I alter my expectations knowing how hard people work, the degree of demand on those just doing their jobs. Everyone is just doing their best.
@PrettyGerl Well said. Some definitely feel entitled.
If anyone needs your super duper, expensive, anticipated items in a hurry, change your shipping method to get it ASAP. Shipping services offer overnight delivery for a price.
Hopefully, that will negate any angst in your lives.
12-29-2023 07:17 PM
You might be in a highly trafficked area. If they're on our interstate system in the area we live in, I guarantee it will be slow.
12-29-2023 08:41 PM
@goldensrbest wrote:Very busy time of year for them,just be glad you get it.
@goldensrbest No with UPS this is ALL year. And a couple times this year I didn't get it.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788