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New Member
Posts: 1
Registered: ‎05-19-2025

I have not able to get to webesite to pay

Hello,

 

Why is my account being put into collection, I haven't be able to get into website because it says is being worked on.  This not my fault, so why is my account in collections,  someone needs to get in communication with me now.  I have tried and tried and called but no asistance available.   Uggh, so wrong

 

Honored Contributor
Posts: 13,306
Registered: ‎03-09-2010

Re: I have not able to get to webesite to pay

I would call customer service and make a payment that way.

"Live frugally, but love extravagantly."
Honored Contributor
Posts: 77,929
Registered: ‎03-10-2010

Re: I have not able to get to webesite to pay

@Heart Queen.  Nobody else is complaining about not being able to get into the website.   I haven't had a problem.   Pick up the phone and call customer service.  The fact that you haven't IS YOUR FAULT.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 25,735
Registered: ‎03-16-2010

Re: I have not able to get to webesite to pay

@Heart Queen 

 

Are you talking about a QCard (QVC credit card) account?  If so, you have to contact Synchrony Bank.  QVC does not handle credit card account payments.

Honored Contributor
Posts: 11,063
Registered: ‎10-01-2013

Re: I have not able to get to webesite to pay


@Kachina624 wrote:

@Heart Queen.  Nobody else is complaining about not being able to get into the website.   I haven't had a problem.   Pick up the phone and call customer service.  The fact that you haven't IS YOUR FAULT.


What kind of nasty pills are you taking? Your posts are so inappropriate and uncalled for to many others here. Every comment, thought, or opinion seems to offend you. Go out for a walk, read a book, or do something constructive.

Respected Contributor
Posts: 4,858
Registered: ‎02-16-2019

Re: I have not able to get to webesite to pay

I get that message sometimes so I try a different browser.  You could try that or just call.  Is it a bank payment or an easy pay to QVC?

Honored Contributor
Posts: 16,181
Registered: ‎03-11-2010

Re: I have not able to get to webesite to pay

Set up an account with Synchrony Bank so you can pay direct. 

If you cannot pay a bill online I would have mailed a check before the due date?

Respected Contributor
Posts: 3,859
Registered: ‎03-11-2010

Re: I have not able to get to webesite to pay

@Heart Queen 

 

Hi!  None of us can help you because we are just random people that like to chat here with each other.  I recommend that you contact QVC customer service. 

 

 

Esteemed Contributor
Posts: 7,395
Registered: ‎10-04-2010

Re: I have not able to get to webesite to pay

@Heart Queen    No one here can help you.  If you can't get in touch with Customer service then send an email to the qvc social team

Esteemed Contributor
Posts: 6,272
Registered: ‎01-04-2014

Re: I have not able to get to webesite to pay

Are you certain you are talking about QVC's website being down for you? Usually if that's the case others will also report it.

 

Now the website for ShopHQ has been down. Could that possibly be the site you need? If so, someone has posted a phone number to call. You could probably find it by searching the forum.