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Trusted Contributor
Posts: 1,827
Registered: ‎03-15-2010

Re: I have made the decision to stop shopping at OVC

@I am still oxox  I choose to use Q’s “Live Chat” if I need to converse with CustomerCare. In the past I’ve found them to be rude also. “Live Chat” unfortunately can be hit or miss as far as being up and running. 

F/N/A luvstogarden
Frequent Contributor
Posts: 133
Registered: ‎02-11-2012

Re: I have made the decision to stop shopping at OVC

I agree.  Last week there was a Joan Rivers maxi dress (item #A303043) on a Lunch Time Special.  Did anyone else purchase it?  Because I already had one ordered and waiting for it to ship, I called Customer Service to see if I could get the discounted price.  The operator told me that she would make a notation on my order and when I received the item, to call and the discount would be applied.  Liel Lie. Lie.  I called and no such notation and am being told the item was not a Lunch Time Special since Febr!!!!!

Honored Contributor
Posts: 36,209
Registered: ‎08-19-2010

Re: I have made the decision to stop shopping at OVC

If a person stops shopping at Q do they leave the forums also ?

Removed, I mean.

Respected Contributor
Posts: 3,799
Registered: ‎03-10-2010

Re: I have made the decision to stop shopping at OVC


@I am still oxox wrote:

The conversation I have with CS concerning shipping turned my stomach, the woman was so rude and knew nothing.

I can spent my hard earned money elsewear


I had an equally upsetting conversation with the online chat cs dept.  I will also no longer purchase from Q as the shipping costs are unreal.  Too many other sites will ship for free or at least less hassel than Q now.   For YEARS Q was the best CS, not any more!!!

I may not agree with what you say, but I will defend, til death, your right to say it
Honored Contributor
Posts: 15,352
Registered: ‎03-09-2010

Re: I have made the decision to stop shopping at OVC

@SharkE 

 

 

is that a hint and the answer is NO, you do not have to shop to participate

 


@SharkE wrote:

If a person stops shopping at Q do they leave the forums also ?

Removed, I mean.


 

Stop being afraid of what could go wrong and start being positive what could go right.
Honored Contributor
Posts: 10,445
Registered: ‎05-15-2016

Re: I have made the decision to stop shopping at OVC

I wonder how many people who say they’ll never shop at qvc again actually do. 

Honored Contributor
Posts: 37,857
Registered: ‎06-11-2011

Re: I have made the decision to stop shopping at OVC


@GenXmuse wrote:

I wonder how many people who say they’ll never shop at qvc again actually do. 


IMO - most of them. 

 

I think it's similar to those who make dramatic announcements about leaving a forum, and rarely stick to that.  I think those who really want to leave a forum don't make a big announcement about it, they just leave. I suspect it's about the same for those who say they won't shop at QVC any more.

Valued Contributor
Posts: 686
Registered: ‎03-10-2010

Re: I have made the decision to stop shopping at OVC

 


@GenXmuse wrote:

I wonder how many people who say they’ll never shop at qvc again actually do. 


Me.  I have not placed an order from QVC in over 3 yrs.

 

I have been on these boards since the old Shop Talk days, and have no plans to leave b/c I still enjoy these boards.

Trusted Contributor
Posts: 1,439
Registered: ‎06-12-2010

Re: I have made the decision to stop shopping at OVC

I am sorry to hear this for you and for QVC.  This is why I recommend an email.

 

Trust me.

 

Please, send an email.  Do not call.

 

You want an answer immediately and I understand that but you will get a better answer if you wait for the written response.

 

 

Honored Contributor
Posts: 12,854
Registered: ‎11-16-2014

Re: I have made the decision to stop shopping at OVC


@SharkE wrote:

If a person stops shopping at Q do they leave the forums also ?

Removed, I mean.


@SharkE If she closes her shopping account, I do not think her customer number will work to get into the forums. If she does not actually close it, QVC seems to allow posters who claim they buy nothing here. I once read a post from someone who shared it had been 13 years since she shopped here.