Community Chat

[grandma2pkmh]

You jinxed it   None nada zip zilch zero

[OKPrincess]

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@Laura14 wrote:

For all of you worried you'd never see it again, I think it's back.  

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Well, where are they? I haven’t been ♥️ since the 17th. Boo hoo!!

[sann]

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@QVCkitty1 wrote:

Not me.

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None for me.

[Laura14]

I know the feeling!  @BirkiLady 

[cbrite]

@dooBdoo Mine r not working....had to track u down LOL.....  this is exhausting.....good grief. It's like having a surprise birthday party and no one shows up.....😲....I guess it does no good to 'heart' anyone now..or notify.....

Thank U again @dooBdoo ....... crystal clear, LOL 

[VaBelle35]

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@dooBdoo wrote:

               It’s obvious there’s a database degradation in their user file.   I submitted a detailed report on 12/4/18, but the problem began in mid-November.  

               If the tech support staff had resolved the file corruption (most likely with a simple, “programming 101” re-indexing) as soon as it was detected it wouldn’t have snowballed into the dreadful mess we have now.

               It’s not the fault of the QVC Social Team, whose responsibilities don’t include tech support.   It’s the fault of QVC/Qurate for using what appears to be the cheapest, lowest tier of a pre-packaged rudimentary forum platform from Lithium with only the most limited and negligible and negligent technical support which seems to be directed toward doing nothing more than barely keeping the Community crawling.    

               In all my years in IT support/management/design/development I’ve never seen a major corporation’s website so poorly managed and with the appearance of having been abandoned as a lost cause.

               Allowing a basic user-file database degradation to continue for over 3 months not only repels customers it also puts security of the user file in question, and it’s unprofessional and irresponsible.

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QVC doesn't own this.  They outsourced this to the lowest bidder.

You get what you pay for.

[Drythe]

@dooBdoo 

Whisper Sweetly In my ear !!!

I love it when you talk Techie 👨‍💻 

Have NO idea what you are saying - but THANK YOU. ❤️💛💜🧡💚♥️

[dooBdoo]

               @Drythe,  Your post actually did make me laugh out loud!   And I scared my cat! 😜  You’re welcome...  and thank you for the smiles!😘

[Lindsays Grandma]

It is 6:16 P.M. and I have one heart.  Hurray, it's working again.

[Lyttlewyng]

For me, I started noticing the "No Notification" issue last Friday, 2/15 but assumed it would fix itself.  Then the weekend came along and experience has taught me not to count on any repair service on the weekends.  It is now Wednesday and with the abundance of complaints about this forum feature not working, I would have expected technical support to have rectified the problem by now.  Does their technical capability stop at adjusting font size?