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02-18-2020 05:33 PM
@lovesrecess wrote:I
We have been to hell and back with State Farm for the last 8 months due to major storm damage to our home. They gave us $500 total to cover damage that has so far cost us $34k out of our own pocket. Oops! Just got an email from them that they had miscalculated and were sending us another check. I was so excited! Got the check yesterday. $371.26.
Last week I got a bill from a children’s store where I shop and have a Citibank card with the stores name on it. I have never had a balance on it and always just pay it at the end of the month. The bill said I owed $.59 and I had underpaid last month’s bill....I probably just didn’t read the statement correctly and mistyped it when I sent the payment. I phoned Citibank and the girl said I owed 59cents and I asked her how I could pay it since I couldn’t write a check for that amount. She said oh yes you can! I gave her my routing number and it was paid...except an hour later a supervisor called me and said they can’t accept payments for less than a dollar. I said how do we fix this? She said wait til next month’s statement and the balance should be over $5.00 with the interest....really? For 59 cents? I told them to close my account and they said fine....closed, but it may take two or three months for it to state it is closed. All this for 59 cents...they are idiots.
😮...... I predict a dismal future for Citibank.......I went to consumeraffairs.com and they have a 1 star rating and on the Better Business Bureau website they have an F rating........... I would add your complaint to these websites.... And I would have taped some change to a piece of paper and mailed it in with your complaint adding that you are re-enforcing your request to close your account.......
02-18-2020 05:37 PM
I would have just deposited it into my account. No one cares.
02-18-2020 05:56 PM
I would write "Deposit only" on the back of the check and deposit it into your joint account. I don't think the bank would have a problem with that. Good luck.
02-18-2020 07:17 PM
Some people see problems...make them...where there are none.
Don't expect an update.
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