I Am Seething

Jordan2 · ‎03-16-2010

So on 11/22, I think Thanksgiving day, I ordered a custom made pillow from LILIPI through GMA. This was a gift for a friend, a pillow of her beloved dog. I understand about the holiday, so I figure I'll give it about two weeks to receive my order. Last Sunday 12/9, I still didn't receive my order, I called CS, they weren't in so I sent an email stating I haven't received my order yet. I call again Monday 12/10 and am told it will be sent out in the next couple of days ( I haven't gotten any emails from them regarding my order). I get an email on Monday 12/10 in response to my email my order will go out in 1-3 days which would be Thursday at the latest. I don't get an email stating my order was sent out and here's the tracking number. So I call yesterday Friday the 14 and am told my order was sent out on 12/6, which is BS because the woman I spoke to on Monday the 10 didn't say word one it was sent out. She tells me to check the post office to see if they have it. I press her more on why no email with a tracking number, she investigates further, then tells me she can't find the order. She then says it will be made again and sent out by Tuesday. Meanwhile this was suppose to be a Chanukah gift, I'll be lucky if I get it by Christmas! I will never deal with this company again.

LTT1 · ‎03-09-2010

@Jordan2

That is so disappointing!

~Have a Kind Heart, Fierce Mind, Brave Spirit~

Kachina624 · ‎03-10-2010

Seething? There seems to be an epidemic of this condition. Get in line with the new customers who've ordered high-priced electronics from QVC.

New Mexico☀️Land Of Enchantment

chrystaltree · ‎05-10-2010

My first question is, had you ever bought from that particular company before? My second question is did ever hear about or read about that company before the GMA piece? If I had seen that GMA piece and my answer to both questions was "no". There is no way in this world that I would have considered placing an order. My fear would have been that tiny company would get slammed with orders after being on a national tv program and they wouldn't be able to handle or fulfill all those orders. Sure, I could have been wrong but I like to err on the side of caution. Amazon actually has some Lillipi pillows, maybe not the one you wanted but with Prime, 12/17 deivery is guaranteed. I do that sometimes, I see something in a magazine or on tv and I check out Amazon and order using Prime. I don't order through that particular company if I have no experience with that company.

qbetzforreal · ‎08-28-2010

What's GMA?

Jordan2 · ‎03-16-2010

@qbetzforreal wrote:
What's GMA?

@qbetzforreal, it's Good Morning America. This was one of Tory Johnson's steals and deals. I never ordered from them before, but one would think they were a reputable company that Tory would have checked out.

Lucky Duck · ‎03-13-2010

GMA is Good Morning America (Deals).

Since you are having a problem with the company, send an e-mail to "help@gmadeals.com". Someone will help you.

qbetzforreal · ‎08-28-2010

@Jordan2 wrote:
@qbetzforreal wrote:
What's GMA?
@qbetzforreal, it's Good Morning America. This was one of Tory Johnson's steals and deals. I never ordered from them before, but one would think they were a reputable company that Tory would have checked out.

@Jordan2- I thought it may have be that but I wasn't sure. Thank you. I hope you receive your order.

Jordan2 · ‎03-16-2010

@qbetzforreal wrote:
@Jordan2 wrote:
@qbetzforreal wrote:
What's GMA?
@qbetzforreal, it's Good Morning America. This was one of Tory Johnson's steals and deals. I never ordered from them before, but one would think they were a reputable company that Tory would have checked out.
@Jordan2- I thought it may have be that but I wasn't sure. Thank you. I hope you receive your order.
@qbetzforreal, thank you. I'll report back if and when I receive it.