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Valued Contributor
cactusjack
Posts: 619
Registered: ‎03-09-2010

Re: How to track HSN package?

‎10-12-2016 04:37 PM

You'll get an email stating your package has shipped and a tracking number along with it.

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Frequent Contributor
Shopster3
Posts: 141
Registered: ‎08-31-2016

Re: How to track HSN package?

‎10-12-2016 05:20 PM

Thanks, and just to be sure I'm calling again tomorrow if I don't receive that conformation email showing its been shipped.

Call me suspicious.

 

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Honored Contributor
JaneMarple
Posts: 9,065
Registered: ‎05-23-2011

Re: How to track HSN package?

‎10-12-2016 05:36 PM

@Shopster3 wrote:

Thanks, and just to be sure I'm calling again tomorrow if I don't receive that conformation email showing its been shipped.

Call me suspicious.

 

 

 

Why? You said earlier that you may have deleted the shipping email, check your trash folder!

 

 

 

 

You Don't Own Me- Leslie Gore
(You don't Know) How Glad I Am- Nancy Wilson
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chickenbutt
Posts: 20,648
Registered: ‎03-09-2010

Re: How to track HSN package?

‎10-12-2016 05:37 PM

You can just log into your account and look at the order.  If it has the shipment info, then it's shipped.  If it doesn't, then it hasn't shipped.

 

The CSRs won't have any more info than what you can see.  The one who told you that it's shipping today doesn't know that any more than you.  It's just a 'make this one go away' thing to say.

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Frequent Contributor
Shopster3
Posts: 141
Registered: ‎08-31-2016

Re: How to track HSN package?

‎10-12-2016 10:49 PM

Wow, how naive am I?

I thought it really was leaving the warehouse since she told me that.

Now I don't think so, no email saying it's been shipped.

It was ordered on the 7th.

Does this seem normal? 

Seems like a long time to be not shipped out yet?

This ever happen to anyone here?

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