Community Chat

[bonnielu]

I bought a sweater from an online company, Blair to be exact. I opened it  up, put it on and did  not notice the hole just below my waist until I took it off. It was oversized and kind of folded on my body.  I could not believe my eyes... a hole in new sweater as if the stitches did not hold up or something just ate them away. 

My question, can the sweater be replaired by someone who knits?  I could approach a causual friend but I don't want to put her on the spot and she lives almost 2 hours away.  The hole is front and center so if I try the result might be not what I want.

Any advice?  Just so you know I am allowed to return it.  

[tobes]

@bonnielu Try your local dry cleaners who usually have a tailor, not cheap, however.  

[Queen of shop]

@bonnielu  I would return it. Too much of a hassel and it might still not turn out right. Good luck

[bonnielu]

The sweater was about $15 total.  But it really was pretty.  And it looked pretty good on me and was comfortable.  But finally looking down and stretching it out, letting it fall naturally, what a surprise.  I did nothing to harm it or tug on it. If you go on Blairs website it is featured when you log on.  I guess back it goes.  

[Skyegirl21]

No, it would not be easy to re-knit and repair a hole. You have to have matching yarn, and all the stitches around the hole may be loose and open.  Maybe it could be stitched closed but the sweater might look misshapen.   I would return it and say it was received damaged. 

[Kachina624]

@bonnielu    How big is the hole?  How are you going to find yarn to exactly match the color/texture?  I'd send it back. 

[SilleeMee]

I knew a person who was a reweaver. She worked in a place where that's all they did. Garments with holes or tears would be repaired. The cost of those kinds of reweaving repairs is high and usually the garments are one-of-a-kind, vintage some other expensive piece. So if you still want your sweater fixed then do a search for fabric reweaving in your area.

[tessam]

A no brainer for me. I'd return it and get a replacement if still available!  If not  able to do an exchange I'd accept a refund

[mspemberley]

I'd need to see a picture to be sure but I'm fairly confident the hole in the sweater could be repaired satisfactorily. You don't need to reweave it or anything complicated. If you love the sweater I would take it to the dry cleaners, as suggested, and see if they can do an easy repair. After all it only cost $15 and you like the sweater so not much at risk. 
I received a sweater from logo a while back and just recently decided to wear it. Lo and behold...I found a hole. I was able to use a needle and thread to gently pull the yarn fibers together and do a decent mend. If anyone is looking at your mend job close enough to inspect your work, well...they're too close! 

[MorningLover]

I'm not sure it's worth sending back. Will you be charged a $10 return fee?

If you are not satisfied with any Blair item, we'll gladly provide an exchange or refund your purchase price (excluding discounts, and any shipping and handling charges) for items returned in their original condition. All clearance items (price ending in $.97) are FINAL SALE. These items cannot be returned or exchanged. If you do return it, you will not be refunded for the item or shipping cost.

Blair Return & Exchange Instructions

Complete the Return/Exchange Form, located in the middle section of your packing slip included with your packaging.

Detach and enclose the Return/Exchange Form in the package with the merchandise you are returning. You may use your original packaging material to make your return. Please be sure to remove any labels affixed to the package or cover the original address label to avoid any confusion.

You can use our convenient easy return label

found on your packing slip, to ship your package. It's pre-addressed and prepaid.

*A $9.99 shipping and handling charge for the easy return label will be deducted from your merchandise refund or billed to your original method of payment. 

Send package without an easy return label

At your own cost, you may also use the shipping provider of your choice and send it to the address listed below to return your order. For your protection, please return by insured mail and be sure to save your receipt for your records. We strongly encourage insuring your package if you choose this option.

Customer Care 999
One Peachtree Plaza
Eatonton, GA 31026-0001

*Returns can take up to 2 weeks to process.

*Please allow 1-2 billing cycles for credits to process on your credit card.