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Esteemed Contributor
Posts: 6,454
Registered: ‎01-13-2013

Re: Here's another one for you-WWYD

I don't believe anyone who worked with the public for 40 YEARS has never been berated.

 

People are crazy.

Honored Contributor
Posts: 9,713
Registered: ‎03-09-2010

Re: Here's another one for you-WWYD


@YorkieonmyPillow wrote:

I don't believe anyone who worked with the public for 40 YEARS has never been berated.

 

People are crazy.


She said never berated for escalating a call.

Respected Contributor
Posts: 2,910
Registered: ‎05-08-2017

Re: Here's another one for you-WWYD


@Mj12 wrote:

@YorkieonmyPillow wrote:

I don't believe anyone who worked with the public for 40 YEARS has never been berated.

 

People are crazy.


She said never berated for escalating a call.


 

 

Exactly @Mj12.

I said berated by management.

Yorkie clearly read only what she wanted to see.

People ARE crazy.

Esteemed Contributor
Posts: 6,454
Registered: ‎01-13-2013

Re: Here's another one for you-WWYD


@Ms tyrion2 wrote:

@Mj12 wrote:

@YorkieonmyPillow wrote:

I don't believe anyone who worked with the public for 40 YEARS has never been berated.

 

People are crazy.


She said never berated for escalating a call.


 

 

Exactly @Mj12.

I said berated by management.

Yorkie clearly read only what she wanted to see.

People ARE crazy.


I guess YOU would know.

Respected Contributor
Posts: 2,910
Registered: ‎05-08-2017

Re: Here's another one for you-WWYD


@YorkieonmyPillow wrote:

@Ms tyrion2 wrote:

@Mj12 wrote:

@YorkieonmyPillow wrote:

I don't believe anyone who worked with the public for 40 YEARS has never been berated.

 

People are crazy.


She said never berated for escalating a call.


 

 

Exactly @Mj12.

I said berated by management.

Yorkie clearly read only what she wanted to see.

People ARE crazy.


I guess YOU would know.


 

 

Yep. Know em when I see em   😂🤣😅

Esteemed Contributor
Posts: 6,454
Registered: ‎01-13-2013

Re: Here's another one for you-WWYD

Soo stupid, I just can't. 

 

@Laura14  Getting back on topic - of course no one would want you to give out their info. Don't even worry about it!

Esteemed Contributor
Posts: 5,475
Registered: ‎08-28-2010

Re: Here's another one for you-WWYD

What would I do? I would follow the company's policy, whatever is it.  If a customer or client wants to go up the chain-of-command, I would be happy to assist them.  Done and over.  Not a big deal.

Esteemed Contributor
Posts: 6,322
Registered: ‎03-10-2010

Re: Here's another one for you-WWYD

I always ask the person to leave me their number and I will call the person and give them your number. Seems to work fine. 

Trusted Contributor
Posts: 1,343
Registered: ‎06-15-2018

Re: Here's another one for you-WWYD

In this day and age it's disconcerting to think that this would be anything other than a "NO."

Valued Contributor
Posts: 746
Registered: ‎06-03-2012

Re: Here's another one for you-WWYD


@Sooner wrote:

@Laura14 wrote:

I just had a member call me and ask for another member's phone number. 

 

I said I'm sorry I can't give out someone's personal information and he got upset.  I said I wouldn't give out yours either to someone who called and asked for it.  He didn't get that either.  

 

He is now speaking to a manager.  

 

Would you want a company you do business with to hand out your personal information to anyone who called and asked for it?  Even another customer?

 

Am I still with it or is that freely done now too? 

 

I'd have a fit if a company gave someone my phone number.  If they want it, they can ask me the next time they see me. Or Hello Google.  

 


@Laura14  If it were me, I'd wait and forget about it until my boss tells me what they want done.  Otherwise, no problem.  

 

You seem to have so many questions about your work place.  It must be very stressful for you to go there. 


Basically centered around one question and it was answered perfectly.😊👏