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Honored Contributor
Posts: 8,592
Registered: ‎03-09-2010

Re: Here's Why Slow Shipping


@debmmm wrote:

QVC should quit selling items until they have them.  I work in the freight industry and know about all the delays.   I am tired of ordering advanced shipment items and they are either delayed further or you never get the item.  I am done with QVC and the high prices. 


@debmmm,  what do you propose QVC should do with its 8,000+ employees if it effectively closes the business until who knows when?  What about the trickle down effect on other businesses?

What is good for the goose today will also be good for the gander tomorrow.
Super Contributor
Posts: 271
Registered: ‎06-07-2010

Re: Here's Why Slow Shipping

so apparently every single thing in QVC inventory is on those ships? 

Occasional Contributor
Posts: 7
Registered: ‎06-13-2011

Re: Here's Why Slow Shipping

I shop almost exclusively online at Kohl's, Macy's, Amazon, QVC, and a couple of others.  QVC has the longest shipping time of any of the stores I shop.  I receive Amazon and Macy's merchandise within days of placing an order.  Kohl's usually takes about a week.  But QVC takes a minimum of 2 weeks to receive an item.  It usually takes a week or longer to process an order and an additional week or more to receive once the item has shipped.  I have been ordering many clearance items from the Q, which have been in stock for a while and should have nothing to do with ships sitting in docks.  They take 2 weeks plus to receive them also.  If Macy's and Amazon can ship within days why can't QVC?  Just saying!

Valued Contributor
Posts: 772
Registered: ‎03-09-2010

Re: Here's Why Slow Shipping

If you want or need something immediately, go to a physical store & buy it there. If you order online, you should realize well by now things might randomly take awhile. Why is anyone surprised?
Honored Contributor
Posts: 8,440
Registered: ‎03-20-2010

Re: Here's Why Slow Shipping

I know many who shop brick and mortar always and have told me that the stores got very little new things in and shelves are partially empty.  Those comparing smaller companies with QVC is apples and oranges.  Most stores mentioned ship from their own warehouses exclusively.  QVC does not.  Those stores do not sell massive quantities like QVC does so vendors can accomodate them easily.  QVC probably sells more in a day than some ofthose stores do in several months or more!  Although I have had Macy's, many HSN and Shop HQ and even Amazon orders delayed as long as some QVC orders.  Many Vendors may be saying they have stock in their  warehouses but really do not just to get sales.  Those unhappy with QVC need to just buy where they can get stuff immediately.  I do not mind a wait when I order and if I need something now I shop where that happens.   

Respected Contributor
Posts: 2,480
Registered: ‎03-09-2010

Re: Here's Why Slow Shipping

Supply chain delays is of course a huge problem. I do think the Q should not put items on the air until they have them at the warehouse or at least have hit the ground.  Im still waiting for the Denim and Co. jeans that were a TSV.  They were to be shipped around 9/20 and they are still advanced order and you can still cancel if you want.  That only tells me they arent even close to delivery if you can still cancel.  I know alot of stores are having the same problem. I had a delay with a few things from Lands End, but that was only a 3 day delay, the jeans have been weeks.

Honored Contributor
Posts: 78,048
Registered: ‎03-10-2010

Re: Here's Why Slow Shipping

 


@debmmm wrote:

QVC should quit selling items until they have them.  I work in the freight industry and know about all the delays.   I am tired of ordering advanced shipment items and they are either delayed further or you never get the item.  I am done with QVC and the high prices. 


@debmmm    If you work in the industry, you'd think you'd be just a wee bit understanding.  QVC can't just shut down.  Too many people depend on their paychecks, and how about all the other retailers who can't get their goods?  Just shut down commerce in the US? 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 78,048
Registered: ‎03-10-2010

Re: Here's Why Slow Shipping

@CAcableGirl2    How in the world do you propose they be able to predict exactly when an order will ship after viewing that mess in the harbor waiting to unload?  You must be living in an alternate universe.... you and a lot of other people. 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 36,663
Registered: ‎03-20-2010

Re: Here's Why Slow Shipping


@CAcableGirl2 wrote:

After reading about the delay in shipping that is everywhere on the news, I heard on several occasions in the last couple of days David V state on many items, that they would be shipping "immediately" like the tray table vido shows.  "It's going to go out tonight", just slap a label and it goes on the truck.

 

https://www.qvc.com/Home-Reflections-Collapsible-Accent-Tray-Table.product.H228933.html?sc=IROA

 

I wonder if that is true for certain items or the items will be "in processing" for days like my current orders.  It would be nice if it's true.

 

I had an item delivered in 4 days this week from the day of order to the day it was delivered, and then another item that is processing now for 6 days that hasn't shipped. 

 

Wouldn't it be nice for the item to show which warehouse its coming from on the order age, and an accurate estimated ship date?  I understand the shipping can vary by UPS or the post office, but it would be helpful if we could know when an items will be leaving the QVC warehouse when we place the order.

 

 


@CAcableGirl2 

 

And complicating the matter even further is some items ship directly from the manufacturer's warehouse, while others ship from one of the QVC warehouses.....and some of QVC warehouses have faster deliveries than others....

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
Honored Contributor
Posts: 78,048
Registered: ‎03-10-2010

Re: Here's Why Slow Shipping

 


@ScrapHappy wrote:

Stores like Target, Walmart and Home Depot have gotten their own ships, smaller ones, that can get into smaller ports so they don't have to go to the Long Beach one.  


@ScrapHappy    Would you please cite the source of your information?  What smaller ports? 

New Mexico☀️Land Of Enchantment