Help with ebay - Page 5

Pitzel · ‎03-09-2010

Thanks! But I think I'm pretty done with eBay at this point!

seaBreeze · ‎02-04-2014

@Pitzel wrote:
@seaBreeze
Thanks! But I think I'm pretty done with eBay at this point!

*************************************

Pitzel .... I know the stress and frustration you endured during your transaction w/Ebay.

A few years ago, I ordered a "new" BMak leather bag over $100 ... received and loved, after 14 days I realized one of the 5 zippers was broke (never checked all zippers)-- so I guess it was 'Buyer Beware'. The Seller would not "make it right" since I did not bring it to his attention within the allotted time. Lesson learned. ;-(

Q4u · ‎03-17-2010

@Pitzel wrote:
@Q4u
Can you believe this? I left a negative feedback for this seller and eBay removed it instaneously from her feedback. This is what they said:

Recently, you opened an eBay Buyer Protection case for New Patricia Nash Leather Carrara Exotic Bird Fringe tassel Crossbody drawstring. We also received the feedback you left for the transaction, but it's been removed from the seller's feedback profile because of a recent decision on the eBay Buyer Protection case.
You can always view the case details in the Resolution Center or learn more about eBay feedback policies.

So, I guess that even though she wasn't willing to help me with this, and eBay even says the sellers should help the buyers, since I won the appeal, I can't leave negative feedback? Never heard of such a thing. I'm so sick of eBay at this point! LOL

Hmmmm.... this is interesting and the only thing I can think of is that eBay considers everything the Seller did in getting your item to you to be what was expected and eBay approved. The fact it was "lost" in the mail and you didn't get the package eBay considers not the Seller's fault (it really isn't, it's the post office's), . AND eBay made it right for you by your winning the Dispute and getting a refund. Apparently eBay doesn't consider it fair for you to give the Seller a Negative.

I really don't agree, I feel the Seller is responsible but now I understand why she doesn't buy full insurance in case her items are lost.... she doesn't bother getting involved. Silly me, I fully insure....

Well.... I'm sorry this happened to you but in eBay's eyes they made the sale right for you and feels the Seller doesn't deserve to be negged. By the way, a negative will drop her percentage rating by quite a lot and be on her record for a year. That can be quite damaging.....

*~"Never eat more than you can lift......" Miss Piggy~*

moon_gazer · ‎11-20-2016

@Kachina624 wrote:
Isnt the sender responsible for filing a claim for lost packages? Was it insured?

No, sender is not responsible. If tracking shows package was delivered to the address given to sender, then sender is no longer liable. The buyer needs to take it up with the Post Office.

Deep In The Heart of Texas

Pitzel · ‎03-09-2010

@Q4u

I'm sure that's ebay's thinking process. But shouldn't the seller help the buyer with a lost package transaction? I guess not. Anyway, I think I'll stick to big companies. At least when something happens to your package, they stand behind you without a hassle.

I realize the post office is the one to blame here. But, I feel like the seller should have stepped up her game to help a little bit. What do I know? LOL