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Super Contributor
tessam
Posts: 294
Registered: ‎04-30-2010

Help With iPhone XR

‎01-19-2022 03:06 PM

My Iphone XR stopped sending photos to emails.  I have tried all troubleshooting steps to no avail.  Any ideas before I endure a call to Apple Care?

Thanks!

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Honored Contributor
Mz iMac
Posts: 18,339
Registered: ‎07-26-2014

Re: Help With iPhone XR

‎01-19-2022 03:12 PM

@tessam wrote:

I have tried all troubleshooting steps to no avail.  

Since you did not detail all you have tried, you're better off calling AppleCare or going to Apple's YouTube support site.  Maybe you missed a few steps. Smiley Wink

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Super Contributor
tessam
Posts: 294
Registered: ‎04-30-2010

Re: Help With iPhone XR

[ Edited ]

‎01-19-2022 03:17 PM - edited ‎01-19-2022 03:18 PM

sorry

this is what was suggested by apple and attempted:

force restart
check and reset network settings
delete mail account and reenter
repair iOS system
 
i simply thought i'd check to see if anyone had a similar issue that they were able to resolve... sometimes another set of eyes helps! lol
 
suggestions appreciated and welcomed
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Valued Contributor
tipsy
Posts: 829
Registered: ‎03-11-2010

Re: Help With iPhone XR

‎01-21-2022 09:21 PM

@tessam does force restart mean to shut it off?  I have the XR & a lot of times that will fix it if you just shut it off & wait a few minutes before turning it back on.

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