Community Chat

[Dar321]

I was going through my account, and found a return, that I'd sent back in mid Jan, had not been processed.  Idk if it was because of the fire or what, but check your accounts.  Anyhow, I used the chat function, and the rep was great.  My return was all processed Monday.  Just want to tell everyone to check your accounts.  Things might have got lost in the fire.

[sunshine45]

use the QVC EASY RETURN PROCESS. it works and you will have a refund in under a week, even before QVC has a chance to process it. the details are listed under returns in customer faqs. 

you send them an email at qvceasyreturns@qvc.com with all pertinent information, receive a confirmation that they received your email within about two days, then you should receive another email within a few days saying your return was processed. make sure to get your return package in the mail. it is the easiest way to get the fastest refund.

from the qvc easy returns page....

What is the QVC Easy Returns Program?

We want to make your return service experience the best it can be. That means, getting you your refund faster, exchanging your item quicker, and simply making things easier for you. The Easy Returns program delivers you a fast and easy way to return and exchange your QVC purchase.

Step-by-step guide for Easy Returns:

1. Send an email to QVCEasyReturns@qvc.com with subject line: QVC Return.

2. Include in your email: The order number(s), item number(s), item description(s), price (each), and the quantity you are returning. The original shipping fees are deducted along with the cost of the Q Return Label. If your return is due to a QVC error, item defect(s), or request for exchange/replacement, there's no charge to you for using the Q Return Label.

3. Tell us if you would like to receive an exchange or refund. Return your package back to QVC using the Q Return Label with selected carrier of your choice.