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10-03-2019 11:30 PM
@suzykee wrote:I received a package last week & thought it was the Dream Jeannes I had ordered so I didn't open it until this week.The package seemed a little light & when I opened it, it was somone else's order, a Halston top not jeans. The invoioce had the person's name & address but the label on the package had my name, address & tracking # for the jeans. The invoice date was 9-9-19. This poor woman was probably wondering what happened to her top. Called CS & of course they were out of the jeans & credited my account. I sent her top back. Wonder if she got my jeans? I know they were too big for her lol. I ordered 2 pairs of jeans at the same time & received one pair in a timely manner but wondered why it was taking so long for the other pair. How does this happen?? Been having a lot of "first time for everything" with Q lately.
I got two coats and a pair of jeans,women with control size 14. Didn,t order any of it. No pk slip. Sent them back.
10-03-2019 11:46 PM
Yes
10-04-2019 06:34 AM
10-04-2019 06:42 AM
Years ago I received someone elses merchandise with my name on the package. I called CS and I told her that I'd rewrap it and send it on to the correct person, CS nicely reimbursed me. I dropped it off at the PO. I never did get my item. I guess I paid it forward.
10-04-2019 06:54 AM
Never and I buy a lot
10-04-2019 07:11 AM
Yes, I received someone elses order and what I had ordered was sold out. I sent what I received in error back and received credit for my original order. It was a disappointment but only happened once and Ive been shopping with QVC for many years.
10-04-2019 07:31 AM
Yes, a pair of shoes last year I did not order that belonged to a woman on tbe East Coast. I live in the Midwest. No apology from CS. Just send them back. All I could think of is some woman is wondering here in the world her shoes are?. Both of us were inconvenienced.
10-04-2019 08:29 AM
One time, I received my order OK along with my packing slip inside the package but there were also packing slips (but not their order) for two other people inside my package. I can't remember where one was from but the other one was from New York City (Queens, I believe).
10-04-2019 12:14 PM
Not from the Q. but I have gotten several packages from somewhere in China. The packages have someone else's name on them with my address. I just stick them back in my mailbox with a note.
10-04-2019 12:19 PM
No, never.
I've had them send me something in the wrong color or size, but I've never had them send me someone else's order, complete with the person's information.
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