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Esteemed Contributor
Posts: 6,178
Registered: ‎03-10-2010

Re: Have you ever received someone else's order from QVC?

@suzykee 


@suzykee wrote:

I received a package last week & thought it was the Dream Jeannes I had ordered so I didn't open it until this week.The package seemed a little light & when I opened it, it was somone else's order, a Halston top not jeans. The invoioce had the person's name & address but the label on the package had my name, address & tracking # for the jeans. The invoice date was 9-9-19. This poor woman was probably wondering what happened to her top. Called CS & of course they were out of the jeans & credited my account. I sent her top back. Wonder if she got my jeans? I know they were too big for her lol. I ordered 2 pairs of jeans at the same time & received one pair in a timely manner but wondered why it was taking so long for the other pair. How does this happen?? Been having a lot of "first time for everything" with Q lately.


I got two coats and a pair of jeans,women with control size 14.  Didn,t order any of it.  No pk slip. Sent them back.

Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Have you ever received someone else's order from QVC?

Yes

Honored Contributor
Posts: 8,300
Registered: ‎05-09-2010

Re: Have you ever received someone else's order from QVC?

Yes. It happened to me three times. Most recent one was I got someone’s bathing suit instead of the cuddl duds sleep dress I ordered. She must have received my sleep dress because it showed returned on my account. By the time I realized it, the sleep dress was sold out. When QVC got it back from her, why did they not contact me to see if I got my order? They could have shipped it to me instead of someone else. It was their mistake. I went on wait list but never got it. I asked CS if I could be first in wait list and they said, “no”. Mistakes happen but QVC did nothing to make it right.
Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Honored Contributor
Posts: 9,128
Registered: ‎06-25-2012

Re: Have you ever received someone else's order from QVC?

Years ago I received someone elses merchandise with my name on the package. I called CS and I told her that I'd rewrap it and send it on to the correct person, CS nicely reimbursed me. I dropped it off at the PO. I never did get my item. I guess I paid it forward. 

"Pure Michigan"
Honored Contributor
Posts: 17,739
Registered: ‎03-09-2010

Re: Have you ever received someone else's order from QVC?

Never and I buy a lot

Frequent Contributor
Posts: 78
Registered: ‎05-24-2015

Re: Have you ever received someone else's order from QVC?mo

Yes, I received someone elses order and what I had ordered was sold out.  I sent what I received in error back and received credit for my original order.  It was a disappointment but only happened once and Ive been shopping with QVC for many years.

Respected Contributor
Posts: 2,573
Registered: ‎03-10-2010

Re: Have you ever received someone else's order from QVC?

Yes, a pair of shoes last year I did not order that belonged to a woman on tbe East Coast.  I live in the Midwest. No apology from CS. Just send them back. All I could think of is some woman is wondering here in the world her shoes are?. Both of us were inconvenienced.

Honored Contributor
Posts: 8,447
Registered: ‎03-19-2014

Re: Have you ever received someone else's order from QVC?

One time, I received my order OK along with my packing slip inside the package but there were also packing slips (but not their order) for two other people inside my package.  I can't remember where one was from but the other one was from New York City (Queens, I believe).

Knowledge is knowing that a tomato is a fruit, but Wisdom is knowing not to put it in a fruit salad.
- Author Unknown
Honored Contributor
Posts: 40,727
Registered: ‎05-22-2016

Re: Have you ever received someone else's order from QVC?

Not from the Q. but I have gotten several packages from somewhere in China. The packages have someone else's name on them with my address. I just stick them back in my mailbox with a note. 

Respected Contributor
Posts: 3,152
Registered: ‎02-05-2018

Re: Have you ever received someone else's order from QVC?

No, never.

I've had them send me something in the wrong color or size, but I've never had them send me someone else's order, complete with the person's information.