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09-23-2016 11:35 AM - edited 09-23-2016 08:49 PM
Here is the update, I had a traditional Bunn coffee maker for years, saw their new Phase and bought it. Instead of keeping water hot continuously as the traditional one does, the Phase heated the water at the time of brewing then released it. I loved the Phase; however, it stopped working correctly, Bunn replaced it, then after awhile the replacemet failed and Bunn replaced that one. This went on through four replacements, yes four.
Finally, Bunn decided there was something wrong with my electric service that caused the failure, offered to send me a new traditional one or a refund. I accepted the new traditional one.
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