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Honored Contributor
Posts: 15,800
Registered: ‎05-23-2015

Grr, I just tried to order David's cookies from HSN. I had a 10.00 off code that the sent me, great. I read all the fine print , because I've had trouble using their codes in the past. Sure enough, I get to the end of the order , and coupon denied. Well I guess that I really wanted the cookies, because I called customer service. She was very nice , but hemmed and hawed around and finally admitted there was no reason  that the code couldn't be used. Happy ending, cookies ordered, but why the Hassle??

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Respected Contributor
Posts: 4,915
Registered: ‎06-24-2011

WoW good for you. I have tried using their coupons in the past and they have always been denied. I will remember to call CS next time when I want to buy and use their "coupon offer".

Respected Contributor
Posts: 3,356
Registered: ‎01-03-2012

Where are you getting your coupons?  I receive mine in my email and they always work.  Now if you go online and look for them,  they don't work. 

Honored Contributor
Posts: 15,800
Registered: ‎05-23-2015

 


@GSPgirl wrote:

Where are you getting your coupons?  I receive mine in my email and they always work.  Now if you go online and look for them,  they don't work. 


@GSPgirl I got this one in the mail, I have never been able to use a coupon of their's , but this time it ticked me off, that's why I called.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

 I bought something on HSN a couple years ago.  I was shocked to get a coupon.  $10 off $20.  

Respected Contributor
Posts: 2,735
Registered: ‎10-29-2016

@QVCkitty1 wrote:

Grr, I just tried to order David's cookies from HSN. I had a 10.00 off code that the sent me, great. I read all the fine print , because I've had trouble using their codes in the past. Sure enough, I get to the end of the order , and coupon denied. Well I guess that I really wanted the cookies, because I called customer service. She was very nice , but hemmed and hawed around and finally admitted there was no reason  that the code couldn't be used. Happy ending, cookies ordered, but why the Hassle??


Because you have to earn the $10 Woman Wink

Honored Contributor
Posts: 15,800
Registered: ‎05-23-2015

 


@makena wrote:

@QVCkitty1 wrote:

Grr, I just tried to order David's cookies from HSN. I had a 10.00 off code that the sent me, great. I read all the fine print , because I've had trouble using their codes in the past. Sure enough, I get to the end of the order , and coupon denied. Well I guess that I really wanted the cookies, because I called customer service. She was very nice , but hemmed and hawed around and finally admitted there was no reason  that the code couldn't be used. Happy ending, cookies ordered, but why the Hassle??


Because you have to earn the $10 Woman Wink


I think they hope you will give up, which I have done in the past, but tonight I had the time , and darn it , I wanted the cookies. LOL.😺😺😺

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Valued Contributor
Posts: 837
Registered: ‎05-17-2010

I ordered a couple of items recently but it has taken a long time to receive a few of them. I will send one back because if that.

Esteemed Contributor
Posts: 7,426
Registered: ‎03-10-2010

I see that Davids Cookies is a today's special Tuesday- that's probably why the coupon didn't go through. Today's Specials are usually an exclusion, 

Honored Contributor
Posts: 15,800
Registered: ‎05-23-2015

@Ibby114 wrote:

I see that Davids Cookies is a today's special Tuesday- that's probably why the coupon didn't go through. Today's Specials are usually an exclusion, 


@Ibby114 I would have thought that too, however, the offer specifically stated that today's special were also included in the code.  

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan