On 2/6/2014 BlueCollarBabe said: The return label is right on the back of your packing slip which is enclosed in every order. You just peel it off and stick it on the package. The label tells you whether to take it to a USPS or other facility and no insurance is needed. Items over 70 lbs. must go to UPS. You can also print a return label from their website.
I know where the return label is - I have used return labels in the past. I'm saying there was NO return label on my invoice, just a blank space where it would have been. As I also stated, there is NO option on the website to print a return label, which I have also done. It does not come up under "return options." So, I'm concluding that heavier items (this was 14 pounds) are no longer eligible for the pre-paid return option. This might be something new, as I've not encountered this before. Also, it was the Nutri Bullet blender from a few days ago, so most likely it shipped from the vendor. Thanks for all replies.