Community Chat

[MyGirlsMom]

Anyone who WAITS to buy gifts for their friends and family at the last minute should BLAME themselves, not the vendors. 

[Marp]

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@LastTime wrote:

I'm upset because mine WAS promised before christmas!  The big huge headline "buy this and get it by 12/24/15"  

Like the OP, part of mine sat for 3 days before shipping.  3 DAYS!  There is zero reason for QVC to sit on an order.  None.

I have 2 kids that will not get their major gifts due to a PROMISE to get it here and it not shipping!

First and Last time!  Lost my business forever, and I can assure QVC... I will blast the heck out of my email list warning people next year.... and it's a huge list and a huge website with massive traffic.

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It really is too bad that YOU didn't have the foresight to order their "major gifts" far enough in advance so as to not disappoint them (or maybe not because you didn't mention how disappointed they will be).  I hope you include that in your huge list and huge website so the massive traffic is aware that they have to take timely action next year.

[LastTime]

Any COMPANY telling it's COSTUMERS that what they purchase WILL be delivered on a DATE should be HELD ACCOUNTABLE!

That is the bottom line. 

[LastTime]

No, what's really pathetic that you feel the need to attack me personally when the gaurantee to be here was given by this website!

Such a patheic person to attack a mom who upheld her end.  I paid for the product to be delievered by the DATE they GAURANTEED.

[MyGirlsMom]

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@LastTime wrote:

Any COMPANY telling it's COSTUMERS that what they purchase WILL be delivered on a DATE should be HELD ACCOUNTABLE!

That is the bottom line. 

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It's YOUR fault for waiting so long to make your purchases.  You forgot to factor a little thing called, "weather" in your decision making.  Half of the country is experiencing wind, rain and or major snow storms.  the warm northeast was under dense fog for over 24 hours.  Flying and road conditions were the pits since the weekend.

The fault is all yours and that's the bottom line.

[Marp]

http://www.qvc.com/ShippingCalendar.content.html

Details for orders with upgrade to express delivery:

Use your major credit card or QCard® to order select items from Monday, December 21, 2015 at Noon ET through Tuesday, December 22, 2015 at 11:59am ET, and your processed order will be guaranteed to arrive before Christmas for an extra charge of $3 in addition to the Standard S&H fee and any applicable sales tax. (Click on the Delivery Date Estimate tab on the product detail page to check your estimated delivery date and shipping charges. You can verify your estimated delivery date at the end of the checkout process.) Additional charges may apply for locations outside the contiguous 48 states. Offer may not be available for shipment to all P.O. box addresses. Offer is valid only while quantities remain. Offer is not valid on orders for oversized items or hazardous materials. Some restrictions may apply.

Details for upgrade to Premium Delivery:

Use your major credit card or QCard® to order select items from Tuesday, December 22, 2015 at Noon ET through Wednesday, December 23, 2015 at 11:59am ET, and your processed order will be guaranteed to arrive before Christmas for an extra charge of $12 in addition to the Standard S&H fee and any applicable sales tax. (Click on the Delivery Date Estimate tab on the product detail page to check your estimated delivery date and shipping charges. You can verify your estimated delivery date at the end of the checkout process.) Additional charges may apply for locations outside the contiguous 48 states. Offer may not be available for shipment to all P.O. box addresses. Offer is valid only while quantities remain. Offer is not valid on orders for oversized items or hazardous materials. Some restrictions may apply.

[PenneyT]

If these are their 'major' gifts, then they probably have others. 

This is an unexpected opportunity for you as the parent to set the tone and lead the way. If you don't turn this into some kind of major tragedy, they will probably understand. Get an e-mail from Santa, Rudolph got lost so some of their presents will be a little late. That's if they are little kids. If they are older, well in the scheme of things, this is the kind of problem lots of people would like to have, mention kids that don't get anything, the true meaning of Christmas is Love, the rest is just windowdressing.

[JustJazzmom]

Who are costumers?? Are those customers in special clothing??

[Noel7]

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@LastTime wrote:

I'm upset because mine WAS promised before christmas!  The big huge headline "buy this and get it by 12/24/15"  

Like the OP, part of mine sat for 3 days before shipping.  3 DAYS!  There is zero reason for QVC to sit on an order.  None.

I have 2 kids that will not get their major gifts due to a PROMISE to get it here and it not shipping!

First and Last time!  Lost my business forever, and I can assure QVC... I will blast the heck out of my email list warning people next year.... and it's a huge list and a huge website with massive traffic.

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Not if you don't stop complaining and get to the store.  You said your choices are in many stores, so get out there.

QVC will pay the shipping back when purchases don't get there in time.

Lucky you, all the major stores are open very late tonight.