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Super Contributor
Posts: 1,050
Registered: ‎11-13-2014
I had a delicate item for my parakeet come damaged... Poor packaging....Amazon is shipping it back cost free to me...credit on my card. No questions, no hassles.....fast easy...just love doing business with them(which I do ALL the time)
Honored Contributor
Posts: 8,613
Registered: ‎06-25-2012

I agree! Amazon is awesome!

"Pure Michigan"
Honored Contributor
Posts: 26,549
Registered: ‎12-17-2012

Fate whispers to her, "You cannot withstand the storm." She whispers back, "I am the storm."

Honored Contributor
Posts: 12,923
Registered: ‎03-09-2010

Based on my 2014 order count from them, I'm a super fan also!!


Why is it, when I have a 50/50 guess at something, I'm always 100% wrong?
Honored Contributor
Posts: 21,187
Registered: ‎03-10-2010

And it's free shipping both ways, right? {#emotions_dlg.thumbup}

"Faith, Hope, Love; the greatest of these is Love." ~The Silver Fox~
Frequent Contributor
Posts: 79
Registered: ‎04-10-2010
Free shipping IF you want yo take your package to a UPS pick up center. I needed to return 3 items a few days after Christmas. Each item had to be shipped separately (even though everything had been on 1 order), $6 per package if UPS was picking it up at my house. Plus, a LOT of my Christmas orders took more than 2 days to deliver! So much for me being a Prime member.
Super Contributor
Posts: 1,050
Registered: ‎11-13-2014

I do not have prime... they are picking it up at my house UPS free of charge.

Honored Contributor
Posts: 16,242
Registered: ‎03-09-2010
On 1/17/2015 annabella said:

I do not have prime... they are picking it up at my house UPS free of charge.


Their error - their cost.

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013
Got prime for Christmas. On my first order, they sent the wrong item. Turned into a big hassle. They are just okay. They handled it, as they should have.
Trusted Contributor
Posts: 1,173
Registered: ‎03-19-2010
The very few times I've had a problem, they fixed it fast.