Community Chat

[On It]

I needed a phone number for a local business. I did a search on my phone instead of my iPad. A box came up that had options like Website and Directions. Somewhere in that box was a phone number. I tapped it. A message came on while the call was ringing through notifying me Google would be recording my call. I hung up.

I have never had this happen before, but I usually find numbers on my iPad and place the call on my iPhone while looking at the number provided. It was unsettling.

[Group 5 minus 1]

Who is Goggle?

[On It]

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@Group 5 minus 1 wrote:

Who is Goggle?

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Fixed it. Thanks.

[Estellee]

@On It That is unsettling. Seems like someone is always listening.

[Marp]

I can see where that could be very beneficial but only if it is MY choice as to whether the call is recorded or not.  Do not like the automatic recording at all.

[Mindy D]

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@On It wrote:

I needed a phone number for a local business. I did a search on my phone instead of my iPad. A box came up that had options like Website and Directions. Somewhere in that box was a phone number. I tapped it. A message came on while the call was ringing through notifying me Google would be recording my call. I hung up.

I have never had this happen before, but I usually find numbers on my iPad and place the call on my iPhone while looking at the number provided. It was unsettling.

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@@On It Sounds very odd and suspicious. Why would Google be recording a call for a private company? I'd have hung up too. I did a search and Google does have a feature called Google Voice that can record calls. You can do a search and see if the feature sounds like what you encountered. 

[Snowpuppy]

Google isn't recording calls for private companies, they are recording calls for Google.

Voice recognition is like a fingerprint, uniquely yours. It's part of your biometrics.

I have a Chase cc I'm about to dump. If you call their CS they ask to record your voice for "voice recognition". For your safety, of course. But once it's recorded anyone can use it.

[beckyb1012]

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@On It wrote:

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@Group 5 minus 1 wrote:

Who is Goggle?

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Fixed it. Thanks.

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Goggle that is cute, made me smile.  I am happy you hung up though.

[Nightowlz]

Well they are listening & watching everything today?

[stevieb]

"This call may be recorded for quality assurance" has more or less become the norm. Remarkable, isn't it, that 'quality' generally seems to be lacking these days?