Community Chat

[NYC Susan]

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@jubilantwrote:

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@NYC Susanwrote:

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@jubilantwrote:

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@NYC Susanwrote:

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wrote:

I agree with going inside to pick up your inhaler.  That way when something happens you can say in front of other people....."have I done something to offend you"?  That puts it back on the employee and shows you are interested and willing to have better communication with your pharmacy. Plus..... there are witnesses to anything that happens.  

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I think the reason to go inside the store for the inhaler issue is because that's more appropriate than holding everyone up at the drive-thru window.  The drive-thru is intended for routine pick-ups and drop-offs of presciptions, which are relatively quick transactions.  It's rude and inconsiderate to use it for other issues that are more time-consuming.

I wouldn't go inside the pharmacy hoping to catch an employee being disrespectful to me, and I certainly wouldn't expect anything to happen or feel the need for witnesses.  I would go inside because it's the appropriate thing to do.  

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**************   I think you may have misunderstood what I was trying to say or maybe I didn't explain it very well.  OP had trouble with this same person once before .  Knowing that, if it were me, and I saw that same attitude again at the window, next time I went there, it would be inside.  If she chose to be rude again,  someone else might see it who could deal with this employee for her rudeness.  Most stores don't want to lose established customers.  Of course someone doesn't go in looking for trouble.  That only stands to reason.

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I guess we think differently.  I wouldn't go inside for the purpose of trapping someone or hoping for witnesses.  If I felt I had a legitimate complaint against an employee, I would speak to a manager privately. Straight and direct communication is the most effective way to air a grievance and have a problem solved.  Anything else is game-playing, IMO. 

I strongly suspect there's a whole other side to this story, btw.

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*************  Yes, we do see it differently as the thought of setting a trap and playing games is not how I roll....I really don't see where you get that?   Oh well,  different strokes for different folks.  I think you totally missed my point.

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I didn't miss your point.  You clearly said what you suggested the OP do, and I think that's the wrong way to go.  "Putting it back on the employee" does not indicate an interest in "better communcation".  It's likely to accelerate a situation that's already bordering on hostile.  As I said, I believe direct communication (not open-ended questions) is the best way to communicate.

We really don't know what went on, and the OP does seem to nitpick in general. Let's just agree to disagree.

[jubilant]

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@NYC Susanwrote:

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@jubilantwrote:

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@NYC Susanwrote:

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@jubilantwrote:

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@NYC Susanwrote:

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wrote:

I agree with going inside to pick up your inhaler.  That way when something happens you can say in front of other people....."have I done something to offend you"?  That puts it back on the employee and shows you are interested and willing to have better communication with your pharmacy. Plus..... there are witnesses to anything that happens.  

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I think the reason to go inside the store for the inhaler issue is because that's more appropriate than holding everyone up at the drive-thru window.  The drive-thru is intended for routine pick-ups and drop-offs of presciptions, which are relatively quick transactions.  It's rude and inconsiderate to use it for other issues that are more time-consuming.

I wouldn't go inside the pharmacy hoping to catch an employee being disrespectful to me, and I certainly wouldn't expect anything to happen or feel the need for witnesses.  I would go inside because it's the appropriate thing to do.  

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**************   I think you may have misunderstood what I was trying to say or maybe I didn't explain it very well.  OP had trouble with this same person once before .  Knowing that, if it were me, and I saw that same attitude again at the window, next time I went there, it would be inside.  If she chose to be rude again,  someone else might see it who could deal with this employee for her rudeness.  Most stores don't want to lose established customers.  Of course someone doesn't go in looking for trouble.  That only stands to reason.

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I guess we think differently.  I wouldn't go inside for the purpose of trapping someone or hoping for witnesses.  If I felt I had a legitimate complaint against an employee, I would speak to a manager privately. Straight and direct communication is the most effective way to air a grievance and have a problem solved.  Anything else is game-playing, IMO. 

I strongly suspect there's a whole other side to this story, btw.

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*************  Yes, we do see it differently as the thought of setting a trap and playing games is not how I roll....I really don't see where you get that?   Oh well,  different strokes for different folks.  I think you totally missed my point.

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I didn't miss your point.  You clearly said what you suggested the OP do, and I think that's the wrong way to go.  "Putting it back on the employee" does not indicate an interest in "better communcation".  It's likely to accelerate a situation that's already bordering on hostile.  As I said, I believe direct communication (not open-ended questions) is the best way to communicate.

We really don't know what went on, and the OP does seem to nitpick in general. Let's just agree to disagree.

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************  Ok, I can do that.  It's not worth arguing over.  I know what I meant.  I really don't know OP very well so I just take things as they are said until I know different.

[Sookie Says]

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@Shanuswrote:

I’ve been experiencing rude sales people in a lot of stores over the last several years. I’m not sure if they’re underpaid, just don’t like their jobs, schedule or co-workers, but they seem to take it out on the customers.

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All of the above, shanus & you are right!  Have a great Sunday!

[Sookie Says]

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@Soonerwrote:

Maybe this can all be chalked up to the Facebook syndrome. You post a photo and everyone chimes in to say how beautiful and how sweet you look and how you look just the same as in high school even though you are 87 years old and blah blah blah blah.

I find Facebook to be the big pond for fishing for compliments and kudos for everything you say, for every vacation you take, and for every cute cat photo you post.  Ain't so here is it?  LOL!!!   

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Hello Sooner, I wanted to tell you that you gave me such a great deep belly laugh w/ this post, OMG I couldn't catch my breath! It is true what people will say, why do they bother?! Thank you so very much! L

[151949]

If i had an issue with an employee like this - I would address it directly to the person I have the issue with.

Just from what I've read here - I am thinking this poster is making a big deal out of nothing.

[Shanus]

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@Sookie Sayswrote:

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@Shanuswrote:

I’ve been experiencing rude sales people in a lot of stores over the last several years. I’m not sure if they’re underpaid, just don’t like their jobs, schedule or co-workers, but they seem to take it out on the customers.

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All of the above, shanus & you are right!  Have a great Sunday!

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@Sookie Says  Hope you had a relaxing weekend....