Community Chat

[Catiele]

We are seniors. Have Verizon and called. About 40.00 less than we were paying.

[Nightowlz]

All you have to do his tell them you are going to cancel service.

My younger sister negotiates he cable, internet, phone bill every year or threatens to cancel. LOL!!!

If the person you are talking to won't make any offers hang up & call back to hopefully talk to someone else who will.

[kittyloo]

the only way i could get my cable bill lowered, was to drop the packages (use hulu and netflix) no landline anymore. internet only 50 a month. happy

[vermint]

What I'm sick of is paying for so many channels we don't watch! We have DISH Flexpack, and then a few add-on packages (no premium channels at all). The Flexpack is the least expensive package, but there are still a number of channels we never watch (Hispanic - we don't speak Spanish, Kid-oriented - we don't have children, etc.) 

I wish we could just pick and choose--we might not be paying that much less, but at least we'd be watching what we pay for!

[itsmagic]

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@Tribesters wrote:

I wonder if you have to tell them you’re cancelling your service? It’s funny because I had Directv for years. I switched to Dish & all of a sudden I got all these great offers from Directv. They were content to take my $ & raise prices but when they found out I was leaving they sudddenly had much lower prices. It was too little, too late- I already had the new Dish installed. 

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I’ve had the same experience.  I had Dish for many years and tried to get a lower rate but couldn’t (unless I changed to a lower priced package).  So I called Comcast and got a lower rate as a new customer and arranged for the install.  When I called Dish to cancel, I was then offered a lower rate to stay with them. I told them it was too late. It’s so frustrating to have to basically beg for a lower rate, be refused and then when you actually cancel they want to lower the rate.  I hate having to go through changing everything but if it saves me $40-50 a month I do it. 

[vermint]

@itsmagic For years we had AT&T phone & internet service at our office. We were paying over $600 month for 4 or 5 phone lines & internet. We switched to Comcast and got all that PLUS basic cable TV (which we don't use, but it's included) for about $300 a month! HALF!

Once we switched we were inundated with offers from AT&T...why couldn't they just give us the lower rates to begin with. 

We really shouldn't have to ask these companies for lower rates...loyal customers should just get them. We had AT&T for 30 years!

[sunshine45]

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@vermint wrote:

@itsmagic For years we had AT&T phone & internet service at our office. We were paying over $600 month for 4 or 5 phone lines & internet. We switched to Comcast and got all that PLUS basic cable TV (which we don't use, but it's included) for about $300 a month! HALF!

Once we switched we were inundated with offers from AT&T...why couldn't they just give us the lower rates to begin with. 

We really shouldn't have to ask these companies for lower rates...loyal customers should just get them. We had AT&T for 30 years!

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business plans are always more expensive than home plans. $600 a month is crazy!

we switched from verizon to comcast in our business. we have fast internet, basic tv cable, and 2 landlines and pay $190.

[HerRoyaLioness]

Spectrum would not negotiate with me at all. Their prices went so much higher when it switched to them from Time Warner.  They were awful and several times I got told things that were not true more than a few times that caused issues for me. It was not a smooth transition for them or me.

After a year of this I finally switched to AT&T U-verse.  Spectrum called with offers, but still not near my price range, still very expensive.

When I was trying to negotiate at the time, if I dropped my phone off the bundled plan, it would have cost me $50/mo MORE - go figure that one out!

Forgot to add that if they lower the bill or give you a better price, some service is usually taken away for that to happen.  I experienced that a couple times until there was nothing left to take away.

[Catty2]

I have Cox for cable and internet.  Last month I went into one of their stores to pick up an upgraded modem they were giving their customers.  At that time I asked the person who waited on me how I could save money on my bill.  It was $157/month.  He said he could lower it to about $125/month for the next year.  When I got my next bill it was $112/month.  I didn't threaten to cancel, just asked how I could save some money.  That's $45/month lower than I was paying.   

[MoJoV]

We have Comcast (xfinity). I called and complained..nothing. They said if I switched to their phone service they would lower it by $15. Robbers. If it wasn't for my dh I'd cut the thieves off.