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Trusted Contributor
Posts: 1,116
Registered: ‎11-15-2011

I have AT&T internet and am not able to use Google Chrome.  I keep getting the message Google Chrome not responding.  Is anyone else experiencing this?  Is there anything I can do? I'm not having trouble with Mozilla Firefox which I'm using now.  TIA

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

@WORKING GAL wrote:

I have AT&T internet and am not able to use Google Chrome.  I keep getting the message Google Chrome not responding.  Is anyone else experiencing this?  Is there anything I can do? I'm not having trouble with Mozilla Firefox which I'm using now.  TIA


What did you set as your default browser on your computer? 

Honored Contributor
Posts: 16,185
Registered: ‎03-11-2010

Re: GOOGLE CHROME

[ Edited ]

Google is going to delete Google+ so if you have that you need to delete it.

My sister was having issues with Chrome because of this. I don't know since she lives in another state. She said she was going to get rid of Google+.

I have not heard from her so she must have fixed her problem.

 

Clear your cache, browsing history & cookies.

 

I just Googled Chrome not responding & people were having issues with this last year. They have a fix for the problem if that's what's causing yours not to work.

Honored Contributor
Posts: 9,305
Registered: ‎06-08-2016

I'm on a laptop, using AT&T WiFi and Chrome.

No problems.

I used to have a Verizon MiFi, used Chrome there too, when I switched to AT&T, it was seamless.

 

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: GOOGLE CHROME

[ Edited ]

 

              I don't think this is related to your provider, and your connection must be fine since another browser works with no problems.   This seems to point more to a problem with the Chrome browser software not functioning properly, or it could be data corruption.    I'd check to be sure the browser is the most current version, and I agree with @Nightowlz that it's likely that clearing cookies/cache/website data might be the fix.    Also, if you're using any addons/extensions, try disabling them and relaunching the browser to see if that changes things.   In some cases there are too many problems and it works better to completely delete the browser, download it again from the developer site, and reinstall it (be sure you have any contacts and bookmarks saved or imported).   Fingers crossed that you find a good solution, @WORKING GAL!😊

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Honored Contributor
Posts: 36,618
Registered: ‎03-20-2010

Same here on laptop using Chrome AT&T no problems...

 

My sister has Spectrum wifi, Chrome, laptop no problems

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