Community Chat

[sgraham30]

I did the free update last night, figured if it didn't work for me, I could purchase the $139 update & install it today. The free update worked, but it's a long process. I started it last night before I went to bed, when I got up this morning, the update had completed successfully. 

[nyyrtw]

Welcome to the year 2020

[mspatmac]

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@sgraham30 wrote:

I did the free update last night, figured if it didn't work for me, I could purchase the $139 update & install it today. The free update worked, but it's a long process. I started it last night before I went to bed, when I got up this morning, the update had completed successfully. 

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You're welcome if it was my post you saw and glad it worked out for you. 

[sissel]

I think you get free upgrade for the next 10 days after that then you have to pay for it.

[Helen852]

With the update does it include Office?  I don't want to lose that.

[Nuttmeg]

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@sissel wrote:

I think you get free upgrade for the next 10 days after that then you have to pay for it.

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You can find the upgrade free online. 

[Nuttmeg]

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@Helen852 wrote:

With the update does it include Office?  I don't want to lose that.

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The free upgrade from Windows 7 to 10 does not include Microsoft Office. You have to buy Office 365. 

You can find the steps and tools needed to upgrade a Windows 7 computer to Windows 10  online.

You should backup all data files. 

[sgraham30]

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@Helen852 wrote:

With the update does it include Office?  I don't want to lose that.

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@Helen852, no, it doesn't. You can buy, activate, or try Office 365 for a limited time.

[DiAnne]

My computer upgraded itself a couple of years ago.  When I came home from Costco it was busy upgrading.  I can still use Microsoft Office from Windows 7.