On 4/17/2014 kdgn said: Good for the complainers! It paid off-now if only they would issue refunds.
They never ever issue refunds...... When we are due money back from any of our utility companies here for their mistakes, they keep the money, but do give us credit.
Wonder if they will be giving these customers any kind of credit for that outrageous billing....
I live in a small apartment, and I know I paid much more this past winter than I have in a long time. Have lived here in my 16th year now.
I think I would be complaining too if I had a 3X cost for a month.