Fed up with shipping/delivery

joco728 · ‎04-14-2013

It is so frustrating when you place an order and it says "packaging" immediately where you cannot cancel if you change your mind and then it takes 2 weeks before you receive the item. One is coming from the next state over. This has happened twice with me...one with HSN and one with QVC. I'm still waiting for the items...delivery dates keep changing. I order craft supplies from the UK that I receive in five days! I'm done!!

monicakm · ‎03-16-2010

@joco728

You would think with Amazon and Walmart offering such speedy delivery times, QVC would need to match thei.r delivery times to keep up sales

charsha · ‎03-28-2010

QVC and HSN shipping times take way too long. If the items show available they should be shipped quickly or at least in a reasonable amount of time. They stay in "preparing your order" too long.

joco728 · ‎04-14-2013

Exactly....original delivery date was 12/9, then it was supposed to arrive tomorrow and now it says "delay in delivery date".

JoyFilled Warrior · ‎09-02-2022

Has this continual problem slowed up QVC/HSN's Sales at all? Or are buyers still buying?

"Don’t forget to be kind to strangers, for some who have done this have entertained angels without realizing it!" TLB

Snish · ‎05-17-2019

I quit ordering any gifts from either QVC or HSN. I paid extra one year for quick delivery, only to have it take over a week to arrive. Unreliable delivery and difficult return policy make both shopping sites low on my priority list.

millieshops · ‎03-09-2010

@monicakm Do you have an idea where QVC can earn the millions they most likely need? Like many Forum posters, I've purchased from QVC for years, but I began scaling back in 2012. Nothing they could sell nor any change in the presentations will ever again convince me to accumulate again. I'm still shopping here, but I spend less in whole years than I once spend in a few weeks. Virtually everything I buy now will be used up within a few months.

I believe QVC knows it's troubled but what's the solution. I believe they need to attract investors, not just customers. If you ever watch Shark Tank, you know investors who don't need the money in the same way many people do still invest to earn a profit. It's a rough world for the smaller fish in the economic seas. Qurate is big when it comes to being on TV, but in the bigger field investors have available it's a small fish. Tough world out there for the small fish in any ocean!

Janey2 · ‎06-07-2010

I ordered something from Wayfair Tuesday night and it is being delivered this morning. QVC should step up its delivery time. What is worse is the time period you need to wait to get your refund.

CalminHeart · ‎03-09-2010

How were these shipped? Most of Q and HSN packages are shipped parcel post, the lowest priority and slowest mail. Parcel post sits until post offices can get to it.

It's December and mail is crazy busy so I'm not surprised it's delayed.

IMHO, anyone who orders from Q or H after 12/1 is taking a chance unless they pay extra for fast shipping.