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Respected Contributor
Goodie2shoes
Posts: 4,642
Registered: ‎04-30-2012

FREE SHIPPING ALL APPAREL AND ACCESSORIES

‎03-19-2018 11:48 AM

Just a friendly reminder, check your final sales today to make sure you are not charged S&H. I purchased a pair of shoes after midnight , my order was charged S&H. I called Customer service this morning and the charge was removed. There maybe a glitch in the system so just watch your final sale total 

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Trusted Contributor
Lisa Y
Posts: 1,368
Registered: ‎09-07-2014

Re: FREE SHIPPING ALL APPAREL AND ACCESSORIES

‎03-19-2018 05:25 PM

I ordered a purse last night and it's still "processing". However, my account says FREE SHIPPING, but there is still a $5 SH charge. I called customer service to get the adjustment, and was told that b/c it was processing, the system wouldn't let them deduct the $5.00. I'm supposed to wait until it actually ships, call back customer service, and then will the charge be removed. Let's see if that happens. 

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QVC Customer Care
Beth-QVC
Posts: 2,954
Registered: ‎06-14-2015

Re: FREE SHIPPING ALL APPAREL AND ACCESSORIES

‎03-19-2018 05:50 PM

@Lisa Y

There is a note on your file to credit the $5.00 after shipping. I would be happy to provide you with the $5.00 in member credits now if you wish. 

Beth QVC

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