Community Chat

[Nuttmeg]

I had a 2003 Accord LX-V6. It caught fire in May. The insurance company give me the ACV for the car. I brought a Civic. 

[ruthbe]

I have a 2012 Honda Civic.  I received a notice regarding a recall.  Have called the dealer several times.  Get the same answer....we don't have the parts yet.  Also very frustrating. Sure hope I don't have an accident before the repair. 

[Plaid Pants2]

The factories can not make the replacement airbags fast enough, because the recall is so HUGE.

That's why it's taking so long!

It's simple SUPPLY & DEMAND.

The DEMAND is bigger than the SUPPLY.

[Nuttmeg]

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@Plaid Pants2 wrote:

The factories can not make the replacement airbags fast enough, because the recall is so HUGE.

That's why it's taking so long!

It's simple SUPPLY & DEMAND.

The DEMAND is bigger than the SUPPLY.

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I saw a news story yesterday. Some customers were send a letter from Honda telling them to not drive their cars. This can be a problem in any large city where you have alternate side of the street parking.

[CelticCrafter]

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@Nuttmeg wrote:

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I saw a news story yesterday. Some customers were send a letter from Honda telling them to not drive their cars. This can be a problem in any large city where you have alternate side of the street parking.

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What the h are people supposed to do or has Honda said they will pay the rental bill until the car is repaired?

[patbz]

If I had received the "do not drive" letter from Honda (I have a Prius) they Would provide me with a loaner ASAP or I would use the media (consumer watch shows) or go all the way to the CEO.  I have only had 2 serious issues in all my years of driving but I got the one (rear window broke when I turned on defroster--no spare rear Windows anywhere in the country) addressed by both going to CEO of Honda and a federal consumer agency.  The other problem was with a six month old Saturn that the AC kept going out on (life threatening in my remote hometown in the Mojave desert).  With that one I had a one on one with the owner of the dealership who went directly to headquarters.  They not only replaced the AC but agreed to provide me with a new car at no cost if that failed.  They also gave me 4 new tires for free.

[Allegheny]

@3suwm5

I just want to alert you to a web site I was looking at: hondaairbaginfo.com.

It is dated June 2016.  Even though I don't have a honda/acura anymore, it was an interesting read.  Especially the very last paragraph. (I listed it below.)   Interesting but I am sure I am taking it out of context and it means after they bring your car in for repair.

I always found Honda Corporation to be a pretty good company.  I can't necessarily say that about the dealerships.  However, I do know if you contact customer service at Honda Corporation and tell them the dealership is being non responsive, you will get action.

Quoted from website mentioned above:

"Honda continues to urge owners of Honda and Acura vehicles affected by the Takata airbag inflator recalls to get their vehicles repaired at an authorized dealership as soon as possible. The authorized dealership will make appropriate repairs at no charge to the customer.  If there is a delay in repairing an affected vehicle, Honda and Acura dealers are authorized to provide a free loaner or rental vehicle until the recall repair can be completed. I Honda and Acura owners can check their vehicles’ recall status at www.recalls.honda.com and www.recalls.acura.com or by calling (888) 234-2138."

[Pinkroses]

I called my Toyota dealer and I am on a waiting list for parts with 100 other people!  About 2 to 3 months!,

[spindlegirl]

This is so scary. Thanks for posting the notice @YorkieonmyPillow I hope everybody sees it.

[OnlyShopsOnline]

My husband's 2014 Ford Mustang is part of the recall also.  We got the notice in July 2015.  A few weeks ago, we got a notice that it could be another year before the car is fixed.....sometime in 2017.

He uses this car, on highways, everyday for work.  It frightens me that he is driving that thing right now.  I've filed a complaint with the NHTSA, because it is taking too long to replace.  That was a waste of time, because the parts aren't available.

The only way you can get the thing turned off is to go through filing some forms stating that you have a physical disability and that the airbags could be a detriment to you.  Frankly, an exploding airbag, with possible shrapnel, is a detriment to anybody driving the car.

I'm pretty fed up right now.  I'm trying to convince him to use my car for work, on days when I have no place to go.