@Spurt wrote:
@dooBdoo wrote:
@Spurt wrote:
@Lipstickdiva
The same situation applies to the "Change The Channel Gang"...isn't life too short to complain about people that complain??????????????????...ignore them and move on....
The same could be said about our reaction to the comments to change the channel... "ignore them and move on."
The way we post reflects who we are rather than informing people about those we target. Meeting snark with snark, putting labels on people, etc., isn't exactly rising above the fray.
If someone wants to provide real, genuine, useful feedback, they do so in a way that allows everyone to walk away from the discussion with their dignity intact.
If we want someone to actually hear what we have to offer in the way of suggestions, ideas, critiques, we don't do so by ridiculing and insulting them and closing their ears, closing their heart. Useful feedback with good intent doesn't push people away... it holds their attention, edifies and educates them, and most people are even grateful for it.
What's sometimes characterized as "constructive criticism" on so many of the threads really isn't anything more than unkind mockery, searing sarcasm ("sarcasm" etymology is "to tear or cut flesh" and it's not clever), and a kind of visceral negativity that seems to give people some kind of jolt of adrenalin.
There's nothing wrong with voicing opinions, but the way we express the opinion is what causes the most problems, in my experience.
My comments aren't directed at anyone in particular, just general observations and what I've learned from making a lot of my own mistakes. Interesting thread, but not the first time we've talked about this. Won't be the last, either, right?😊
@dooBdoo
You make some very good and very valid points and observations.....but even if we post some constructive suggestions and move on, the "change the channel gang" persists in their remarks and the whole thread ends up getting deleted because of their comments.....No matter how diplomatic, or even if you present facts and data to back up your point, it doesn't matter. (BTW as customers we post to make our opinion known to QVC) One cannot even put a simple suggestion in the Suggestion Box without getting ridiculed, scolded, and snarked at.....Some of us have gotten to the point where we've just had enough of it!!! Why don't they simply JUST SKIP THE DARN THREAD!
Hi, @Spurt!❤️ I understand the "had enough of it" feeling... yet I believe the people who suggest changing the channel are also responding out of their own "had enough of it" feeling.
As one example, I think telling others to skip a thread, pass it by, etc., is as prevalent, repetitive, and ineffective as saying "change the channel."
Also, as @Lipstickdiva (and others) said here and on other threads, those of us who have been here awhile could list the complaints that are repetitive, predictable, and that have been posted for years and years often by the same people.
So, I believe many have "had enough of" being told to bypass threads and also of seeing the same complaints again and again.
I understand that some people get a kick out of posting a "jab," and that's unfortunate -- even so, it's their karma and not mine unless I decide to engage with my own snark toward them. And I would posit that if we resisted our own temptation to engage in kind, the threads wouldn't go south and be deleted.
However, I also know some people simply are exasperated with the recital of the same complaints and the many so-called "constructive criticisms" that are insults and mockery cloaked as "helpful" suggestions.
I've been guilty of these repetitive posts, and of taking the bait and perpetuating the negativity... and eventually I realized what I was doing and I try now to avoid being a part of the problem ("try" is a key word... we all get exasperated at times and post out of frustration). Sorry for the quotes-within-quotes, but I wanted to keep the train of thought in context. Mea culpa.🙃🌻
Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
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